Manager, Account Management

Lead account management for a portfolio of Mastercard customers in LAC South key high-growth markets. Own customer strategy, performance, and initiatives as the single point of contact—developing mid/long-term payment strategies, expanding products and services, managing customer P&L and KPIs, and negotiating contracts. Maintain dashboards and sales pipelines with market intelligence, collaborate with internal teams across Services, Marketing, Products, and Customer Delivery, and identify growth opportunities using customer and prospect economics.