Technical Consultant

360Learning
Paris
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsSkills: ["Problem-solving","Communication","Adaptability","Organized working","Troubleshooting"]

Own the technical implementation lifecycle for strategic customer accounts, from sales handoff and kickoffs through delivery and support. Scope and build custom solutions, translate client requirements into 360Learning platform configuration and technical specifications, and define platform architecture. Facilitate integrations (flat files, APIs, and third-party apps), troubleshoot complex issues, and help automate repeatable delivery via tools, documentation, and platform audits.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
360Learning
360Learning
4 months ago

Technical Consultant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own the technical implementation lifecycle for strategic customer accounts, from sales handoff and kickoffs through delivery and support. Scope and build custom solutions, translate client requirements into 360Learning platform configuration and technical specifications, and define platform architecture. Facilitate integrations (flat files, APIs, and third-party apps), troubleshoot complex issues, and help automate repeatable delivery via tools, documentation, and platform audits.
Location: Paris
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Scope and deliver custom technical consulting projects, translating client needs into 360Learning platform setup/configuration and technical solution specifications.
  • •Lead implementation lifecycle activities from sales handoff and kickoff through project handover and ongoing support on strategic accounts.
  • •Define platform architecture for clients and facilitate integrations with flat files, APIs, and third-party apps.
  • •Collaborate cross-department with Sales, Product, and Customer Success to document client use cases and requirements.
  • •Automate and improve delivery through repeatable processes, tools, technical documentation, knowledge base contributions, and platform audits.

Pay and Benefits

Perks:Remote WorkMeal VouchersHealth InsuranceGym MembershipParental Leave

Key Requirements

  • •8+ years supporting technical partnerships and integrations or a similar technical role with external stakeholders, ideally with customer-facing experience.
  • •Strong understanding of APIs and REST integrations, including scoping projects and designing technical solutions.
  • •Experience supporting integrations and troubleshooting complex technical issues in a client-facing implementation context.
  • •Proficiency with programming languages such as Java, Python, or Ruby.
  • •Knowledge of SaaS platforms, cloud-based solutions, and web technologies (Agile/Scrum experience is a plus).
Experience:8+ yearsSaaSCloudIntegrationsDeveloper relations
Skills:Problem-solvingCommunicationAdaptabilityOrganized workingTroubleshooting
Tech Stack:TrelloWorkatoAPIsRESTFlat filesJavaPythonRubySaaSCloudWeb technologiesAgileScrumTicketing

Company Brief

360Learning
Provides a collaborative learning platform for companies to create, share, and manage employee training programs. It combines authoring, social learning, and analytics tools to help organizations upskill teams at scale.
Industry: Corporate Training
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Paris, France
Founded: 2013
WebsiteLinkedIn