Customer Service Representitive
SRS Distribution
Albuquerque
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1-2 yearsEducation: high_schoolSkills: ["Customer focus","Active listening","Effective communication","Team collaboration","Problem-solving","Time management","Sales acumen","Trust and integrity"]Provide exceptional counter and phone support for walk-in and incoming customers, answering inquiries and resolving complaints by phone, email, and in person. Share product information, maintain accurate customer records, and process transactions in the ERP system. Coordinate with sales, drivers, and warehouse teams to support timely order fulfillment and identify new opportunities to grow sales. Use bilingual English/Spanish skills to expand customer reach.
