2 days ago

Senior Business Analyst, Disruption Recovery

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Drive analysis and insights for customer disruption initiatives within the Disruption Recovery team. Define requirements, recommend solutions, and collaborate with stakeholders to improve processes, technology, and service delivery across recovery initiatives. Own requirements gathering and management, translating complex business scenarios into clear functional and technical specifications, and support delivery from inception to implementation with strong documentation, change, testing, data analysis, and reporting.

Location: Sydney

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Lead development of accurate analysis and insights for customer disruption initiatives.
•Define requirements and recommendations in the Disruption Recovery team.
•Identify opportunities to improve processes, technology, and service delivery across recovery initiatives.
•Gather and manage requirements, translating complex business scenarios into functional and technical specifications.
•Collaborate cross-functionally to deliver projects from inception through implementation, including documentation, change management, testing, data analysis, and reporting.

Pay and Benefits

Perks:Paid LeaveParental Leave

Key Requirements

•4+ years’ experience in business analysis supporting operational, digital, or customer experience initiatives.
•Tertiary qualifications in Business Management, Project Management, or equivalent experience.
•Experience working with Agile delivery methodologies and understanding the project delivery lifecycle.
•Strong analytical mindset to solve complex problems and lead problem-solving activities.
•Ability to identify, manage, and mitigate risks, and produce clear business and technical documentation.

Experience:4+ years

Education:

Skills:Analytical mindsetProblem-solvingStakeholder managementCommunicationRisk management

Languages:English

Tech Stack:Microsoft OfficeWordPowerPointExcelAgileAmadeusAirline operational systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Qantas Airways

Australia’s flag carrier providing domestic, international and freight air services, operating Qantas, Jetstar and QantasLink brands, plus a loyalty business (Qantas Frequent Flyer) and aviation services.

Industry: Airlines

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Mascot, NSW, Australia

Founded: 1920

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Qantas Airways

2 days ago

Senior Business Analyst, Disruption Recovery

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Sydney

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Lead development of accurate analysis and insights for customer disruption initiatives.
•Define requirements and recommendations in the Disruption Recovery team.
•Identify opportunities to improve processes, technology, and service delivery across recovery initiatives.
•Gather and manage requirements, translating complex business scenarios into functional and technical specifications.
•Collaborate cross-functionally to deliver projects from inception through implementation, including documentation, change management, testing, data analysis, and reporting.

Pay and Benefits

Perks:Paid LeaveParental Leave

Key Requirements

•4+ years’ experience in business analysis supporting operational, digital, or customer experience initiatives.
•Tertiary qualifications in Business Management, Project Management, or equivalent experience.
•Experience working with Agile delivery methodologies and understanding the project delivery lifecycle.
•Strong analytical mindset to solve complex problems and lead problem-solving activities.
•Ability to identify, manage, and mitigate risks, and produce clear business and technical documentation.

Experience:4+ years

Education:

Skills:Analytical mindsetProblem-solvingStakeholder managementCommunicationRisk management

Languages:English

Tech Stack:Microsoft OfficeWordPowerPointExcelAgileAmadeusAirline operational systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Qantas Airways

Industry: Airlines

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Mascot, NSW, Australia

Founded: 1920

Glassdoor: 3.8

Website LinkedIn Glassdoor