DoorDash US

1 month ago

Associate, Cx Campaign Operations - Strategic Bets

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Support CRM-driven retention campaigns across email, push, SMS, and in-app messaging for DoorDash’s strategic bets. Collaborate with Integrated Marketing, Creative Studio, Product, Data Science, and Marketing Ops to design, build, QA, and launch high-quality campaigns; analyze performance and optimize processes for personalized customer experiences and growth.

Location: San Francisco, New York, Seattle, Chicago, Los Angeles, Denver, Boston, Austin, Washington DC

Workplace: Onsite

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•Create, QA, and launch CRM campaigns across email, push notifications, in-app messaging, and other channels.
•Develop campaign strategy briefs with Integrated Marketing, determining channel mix, messaging, audience targeting, and touchpoints.
•Design campaign copy and visuals, using brand guidelines and collaborating with Creative Studio as needed.
•Build and optimize retention campaigns using first and third party platforms; ensure high quality delivery with minimal errors.
•Develop scalable workflows and best practices to improve efficiency and personalization across campaigns.

Pay and Benefits

Salary: USD 71,400 - 105,000 annually

Perks:Health InsuranceDentalVision401kPaid LeaveDisabilityLife Insurance

Key Requirements

•1-3 years of experience in Retention Marketing, Email Marketing, or Lifecycle Marketing with knowledge of email industry best practices including contact strategies, targeting and segmentation, A/B testing, and analytics.
•Hands-on experience with CRM technology including ESPs/marketing automation platforms and basic understanding of HTML
•Strong communication and presentation skills – both verbally and written
•Strong attention to detail, organizational skills, and the ability to manage multiple projects simultaneously
•Basic knowledge of SQL and data visualization platforms (e.g. Tableau, Periscope)

Experience:1-3 yearsRetention marketingEmail marketingLifecycle marketingCrm toolsESPMarketing automationSQLTableau

Skills:CommunicationPresentationAttention to detailCollaborationAnalytical thinking

Languages:English

Tech Stack:HTMLSQLTableauPeriscopeESPMarketing automationCRMEmail campaigns

Company Brief

DoorDash US

On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn

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DoorDash US

1 month ago

Associate, Cx Campaign Operations - Strategic Bets

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: San Francisco, New York, Seattle, Chicago, Los Angeles, Denver, Boston, Austin, Washington DC

Workplace: Onsite

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•Create, QA, and launch CRM campaigns across email, push notifications, in-app messaging, and other channels.
•Develop campaign strategy briefs with Integrated Marketing, determining channel mix, messaging, audience targeting, and touchpoints.
•Design campaign copy and visuals, using brand guidelines and collaborating with Creative Studio as needed.
•Build and optimize retention campaigns using first and third party platforms; ensure high quality delivery with minimal errors.
•Develop scalable workflows and best practices to improve efficiency and personalization across campaigns.

Pay and Benefits

Salary: USD 71,400 - 105,000 annually

Perks:Health InsuranceDentalVision401kPaid LeaveDisabilityLife Insurance

Key Requirements

•1-3 years of experience in Retention Marketing, Email Marketing, or Lifecycle Marketing with knowledge of email industry best practices including contact strategies, targeting and segmentation, A/B testing, and analytics.
•Hands-on experience with CRM technology including ESPs/marketing automation platforms and basic understanding of HTML
•Strong communication and presentation skills – both verbally and written
•Strong attention to detail, organizational skills, and the ability to manage multiple projects simultaneously
•Basic knowledge of SQL and data visualization platforms (e.g. Tableau, Periscope)

Experience:1-3 yearsRetention marketingEmail marketingLifecycle marketingCrm toolsESPMarketing automationSQLTableau

Skills:CommunicationPresentationAttention to detailCollaborationAnalytical thinking

Languages:English

Tech Stack:HTMLSQLTableauPeriscopeESPMarketing automationCRMEmail campaigns

Company Brief

DoorDash US

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn