Sales Support Associate II

Tapestry
Vancouver
Workplace: OnsitePart time17.6 - 22Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Support store success by providing warm, professional customer service at the cash wrap and maintaining a well-organized sales floor. Accurately operate POS, handle cash/media per policy, and suggest add-on products and gift cards. Receive and process shipments and transfers, manage stock levels, replenish the floor, and execute visual merchandising updates while following loss prevention and housekeeping standards. Serve as a brand ambassador and support local engagement, including social media.

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FursaFursa
Tapestry
Tapestry
3 weeks ago

Sales Support Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 39 minutes agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Support store success by providing warm, professional customer service at the cash wrap and maintaining a well-organized sales floor. Accurately operate POS, handle cash/media per policy, and suggest add-on products and gift cards. Receive and process shipments and transfers, manage stock levels, replenish the floor, and execute visual merchandising updates while following loss prevention and housekeeping standards. Serve as a brand ambassador and support local engagement, including social media.
Location: Vancouver
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients warmly and professionally; anticipate needs and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support customer requests while adhering to loss prevention and housekeeping standards.

Pay and Benefits

Salary: 17.6 - 22
Perks:Health InsuranceDentalVision401kPaid PaternityPaid MaternityCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of previous retail experience (cashier/stock/sales), preferably in luxury retail; education and experience considered together.
  • •Knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and the internet; ability to read price and product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills; ability to multitask in a fast-paced environment.
Experience:1+ yearsRetail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash register systemsIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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