Director, People Operations AI & Process Automation

Trend Micro
United States
Workplace: OnsiteFull timeFunction: People, HR & TalentExperience: 5+ yearsSkills: ["Continuous improvement mindset","Judgment","Attention to detail","Confidentiality","Builder’s mindset"]

Design and deploy scalable AI-powered automation for HR people operations, starting with manual steps across onboarding, offboarding, benefits administration, compliance tracking, and employee inquiries. Build and configure AI workflows and integrations connecting systems such as Workday and ATS, while ensuring appropriate human review and strong governance. Audit processes, drive continuous improvement, deliver accurate employee lifecycle operations, and provide leadership with real-time lifecycle reporting and dashboards.

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FursaFursa
Trend Micro
Trend Micro
1 day ago

Director, People Operations AI & Process Automation

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Design and deploy scalable AI-powered automation for HR people operations, starting with manual steps across onboarding, offboarding, benefits administration, compliance tracking, and employee inquiries. Build and configure AI workflows and integrations connecting systems such as Workday and ATS, while ensuring appropriate human review and strong governance. Audit processes, drive continuous improvement, deliver accurate employee lifecycle operations, and provide leadership with real-time lifecycle reporting and dashboards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Director level

Key Responsibilities

  • •Identify and redesign manual, repetitive, or error-prone HR processes to automate.
  • •Build and deploy AI-powered workflows and agents for onboarding, offboarding, document processing, employee inquiries, and compliance activities.
  • •Connect Workday, ATS, and other People systems into a seamless operating environment via automation platforms and AI tools.
  • •Maintain documentation and governance for automated processes, including triggers, business rules, exception handling, and escalation paths.
  • •Own operational delivery of onboarding and offboarding and partner with HR, Talent Acquisition, Payroll, Benefits, and IT to execute transactions accurately and compliantly.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisabilityParental LeaveAdoption AssistancePet Insurance401kPaid LeaveTuition Assistance

Key Requirements

  • •5+ years of experience in HR, ideally in a tech or high-growth environment.
  • •3+ years in a process improvement, operational excellence, or transformation focused role.
  • •Experience managing employee lifecycle operations, including onboarding, offboarding and HR transactions in a fast-paced environment.
  • •Demonstrated experience building or implementing automation using no-code tools, AI agents/assistants, or scripting.
  • •Strong working knowledge of US employment law and HR compliance fundamentals.
Experience:5+ yearsTechSaaSHigh-growth
Skills:Continuous improvement mindsetJudgmentAttention to detailConfidentialityBuilder’s mindset
Tech Stack:AI agentsAI toolsIntegrationsWorkdayATSHRISAPIsPrompt engineeringNo-code toolsDashboards

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Trend Micro
Global cybersecurity company providing endpoint, cloud, network, and hybrid security solutions to protect businesses and consumers from cyber threats, leveraging threat intelligence, machine learning, and automated protection across environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tokyo, Japan
Founded: 1988
WebsiteLinkedIn