PDC(SEMVision) Customer Engineer

Applied Materials
Slovenia
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Mentoring","Customer service","Troubleshooting","Mechanical aptitude"]

Serve as the direct liaison with semiconductor equipment customers by installing, maintaining, and upgrading PDC(SEMVision) systems. Use basic diagnostic techniques and digital analytics to troubleshoot technical issues and coordinate with Senior Field Service Engineers when needed. Perform preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, communicate with customers to ensure smooth operations, and support training/mentoring of junior engineers.

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Applied Materials
Applied Materials
1 day ago

PDC(SEMVision) Customer Engineer

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Last checked: 18 hours agoStatus: Live

Job Summary

Serve as the direct liaison with semiconductor equipment customers by installing, maintaining, and upgrading PDC(SEMVision) systems. Use basic diagnostic techniques and digital analytics to troubleshoot technical issues and coordinate with Senior Field Service Engineers when needed. Perform preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, communicate with customers to ensure smooth operations, and support training/mentoring of junior engineers.
Location: Slovenia
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Use basic diagnostic techniques to assess equipment issues and address them with assistance from Senior Field Service Engineers.
  • •Collaborate with Senior Field Service Engineers and/or customers to understand roadmaps, process flows, and business challenges.
  • •Train and mentor junior Field Service Engineers.
  • •Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, coordinating and communicating with customers to ensure smooth operations.
Travel: Low travel

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or a trade certification.
  • •4-7 years of work experience in the semiconductor industry or an equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools and their appropriate usage, including digital multimeters.
  • •Effective written and verbal communication skills, plus basic knowledge of Microsoft Excel, Word, and PowerPoint.
Experience:4-7 yearsSemiconductor industryEquipment support industry
Education:Associate's
Skills:CommunicationMentoringCustomer serviceTroubleshootingMechanical aptitude
Licenses:Valid driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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