Senior Performance & Optimisation Consultant

Unit4
London
Workplace: RemoteFull timeGBP 85,968+Function: Consulting & AdvisoryExperience: 8+ yearsEducation: bachelorsSkills: ["Stakeholder management","Influencing senior leaders","Change management","Data storytelling","Trusted advisor"]

Proactively improve customer business performance across the full lifecycle of U4F by Coda, supporting both pre and post go-live. You’ll run performance reviews and customer health checks, identify adoption and productivity risks, and set success criteria tied to value realisation. Using SaaS and ERP process expertise, reporting and data visualisation, and hands-on AI productivity tools, you’ll deliver actionable recommendations and build repeatable playbooks with cross-functional teams.

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FursaFursa
Unit4
Unit4
1 week ago

Senior Performance & Optimisation Consultant

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Job Summary

Proactively improve customer business performance across the full lifecycle of U4F by Coda, supporting both pre and post go-live. You’ll run performance reviews and customer health checks, identify adoption and productivity risks, and set success criteria tied to value realisation. Using SaaS and ERP process expertise, reporting and data visualisation, and hands-on AI productivity tools, you’ll deliver actionable recommendations and build repeatable playbooks with cross-functional teams.
Location: London
Workplace: Remote
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Sr. Manager level

Key Responsibilities

  • •Run proactive performance reviews and customer health checks across implementation, transition, and live service.
  • •Assess pre go-live readiness across business process, adoption, data, and productivity.
  • •Identify performance risks and optimisation opportunities before they become escalations.
  • •Analyse post go-live adoption and process data to recommend actionable improvements.
  • •Advise customers on practical ways to use AI to automate work and boost productivity.

Pay and Benefits

Salary: GBP 100,573
Perks:Remote WorkPaid LeaveWellness Stipend

Key Requirements

  • •8+ years in business consulting, operational excellence, customer success, performance optimisation, or SaaS/ERP consulting.
  • •Strong SaaS expertise in adoption, value realisation, retention, and customer health.
  • •Practical experience improving customer business processes and outcomes.
  • •Hands-on experience using AI to automate work and drive measurable results.
  • •Bachelor’s degree (or equivalent) in Business, Technology, Finance, Analytics, or a related field.
Experience:8+ yearsSaaSERPCustomer successBusiness consultingOperational excellence
Education:Bachelor's
Skills:Stakeholder managementInfluencing senior leadersChange managementData storytellingTrusted advisor
Certifications:SaaS customer successLean Six Sigma
Languages:English (UK)
Tech Stack:Microsoft 365TeamsExcelPowerPointWordPower BIMicrosoft CopilotAI productivity toolsERPHCMFP&ASaaSU4F by Coda

Eligibility

Security Clearance:Security clearance

Company Brief

Unit4
Provides cloud ERP, HCM and FP&A software for people-centric organizations (professional services, public sector, nonprofit, higher education), delivering adaptive, self-driving enterprise applications and services globally.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Dordrecht, Netherlands
Founded: 1980
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor