Sales Support Associate II

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Support in-store sales operations to keep the store running smoothly and delivering a great customer experience at the cash wrap and on the sales floor. Welcome and assist customers, run POS accurately, manage cash wrap organization, and follow loss prevention guidelines. Help drive revenue by suggesting add-on products and promoting gift cards. Receive and organize shipments, maintain stockroom cleanliness, replenish the floor, and execute visual merchandising updates.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support in-store sales operations to keep the store running smoothly and delivering a great customer experience at the cash wrap and on the sales floor. Welcome and assist customers, run POS accurately, manage cash wrap organization, and follow loss prevention guidelines. Help drive revenue by suggesting add-on products and promoting gift cards. Receive and organize shipments, maintain stockroom cleanliness, replenish the floor, and execute visual merchandising updates.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients warmly, anticipate needs, and provide personalized assistance at the cash wrap and on the sales floor.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support customers and team needs while following loss prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales, etc.), preferably in luxury retail service; a combination of education and experience will be considered.
  • •Current knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including the ability to use iPad/laptop, Mobile POS, and the Internet.
  • •Strong attention to detail and organizational skills.
  • •Ability to multitask in a fast-paced environment and provide excellent customer service with strong English proficiency.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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