Personal Banker

Commerce Bancshares
Kansas City
Workplace: OnsiteFull timeUSD 20.55 - 25.05 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer focus","Communication","Attention to detail","Adaptability","Teamwork"]

Help customers achieve financial safety by running needs-based conversations, delivering an excellent in-branch and phone customer experience, and recommending retail products and digital solutions. Accurately process transactions while meeting policies, procedures, and regulatory requirements. Build relationships with customers and internal teams, refer complex needs to specialists, and support individual and branch sales/service goals.

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Commerce Bancshares
Commerce Bancshares
1 day ago

Personal Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Help customers achieve financial safety by running needs-based conversations, delivering an excellent in-branch and phone customer experience, and recommending retail products and digital solutions. Accurately process transactions while meeting policies, procedures, and regulatory requirements. Build relationships with customers and internal teams, refer complex needs to specialists, and support individual and branch sales/service goals.
Location: Kansas City
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Interact with customers in person and over the phone through needs-based conversations to meet financial needs.
  • •Actively listen, understand customer needs, and make appropriate product and service recommendations to achieve sales and service goals.
  • •Educate customers on retail products and digital solutions that improve customer experience and support sales goals.
  • •Complete financial transactions accurately and efficiently while complying with policies, procedures, and regulatory requirements.
  • •Identify complex financial needs and refer customers to bank specialists when appropriate.

Pay and Benefits

Salary: USD 20.55 - 25.05 hourly
Perks:Health InsuranceDentalVision401kLife InsurancePaid LeavePaid PersonalEducation Assistance

Key Requirements

  • •High school diploma or an equivalent combination of education and experience.
  • •1+ years of sales or customer service experience.
  • •Strong sales skills and the ability to provide an excellent customer experience in person and over the phone.
  • •Motivated, organized self-starter with strong attention to detail and the ability to manage multiple priorities.
  • •Ability to meet personal and branch sales and customer service expectations.
Education:High School
Skills:Customer focusCommunicationAttention to detailAdaptabilityTeamwork
Tech Stack:Microsoft WordMicrosoft ExcelOutlook

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Commerce Bancshares
Provides commercial, retail, wealth management, and payment services through its regional banking operations. Commerce Bancshares serves individuals, businesses, and institutions across the Midwest with deposit accounts, lending, treasury, and card solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1865
WebsiteLinkedIn