Sales & Service Lead - Sydney CBD

Alo Yoga
Sydney
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision-making","Coaching","Communication","Teamwork"]

Lead an exceptional guest experience on the sales floor by assessing guest connection and delivering technical product education through feedback and coaching. Build daily client relationships, analyze reports to drive results, and ensure strong sales floor coverage through workforce solutions and selling initiatives. Partner with Operations & Visual Leads to manage budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities, while directly leading and developing Sales & Service Associates and Cashiers.

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Alo Yoga
Alo Yoga
4 days ago

Sales & Service Lead - Sydney CBD

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Lead an exceptional guest experience on the sales floor by assessing guest connection and delivering technical product education through feedback and coaching. Build daily client relationships, analyze reports to drive results, and ensure strong sales floor coverage through workforce solutions and selling initiatives. Partner with Operations & Visual Leads to manage budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities, while directly leading and developing Sales & Service Associates and Cashiers.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead exceptional guest experience by assessing guest connection and product education, and coaching team members to address gaps.
  • •Build daily client relationships with customers.
  • •Analyze reports, strategize to deliver results, and support implementation of action plans for deficient areas.
  • •Ensure effective sales floor coverage through workforce solutions and leading selling initiatives across the store.
  • •Directly oversee Sales & Service Associates and Cashiers, including recruitment, development, and performance feedback.

Pay and Benefits

Perks:Wellness StipendClothing AllowanceMonthly Incentives

Key Requirements

  • •2+ years prior work experience in a client-centric, sales environment.
  • •Proven leadership capabilities with excellent decision-making.
  • •Ability to provide and value feedback to support ongoing growth and improvement.
  • •Self-motivated drive to achieve results both individually and as a team.
  • •Excellent interpersonal and written communication skills.
Experience:2+ years
Skills:LeadershipDecision-makingCoachingCommunicationTeamwork
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn