Senior Project Manager-Customer Success

Netradyne
Nashville
Workplace: OnsiteFull timeUSD 125,000 - 150,000Function: Program & Project Management (PMO)Experience: 4+ yearsEducation: bachelorsSkills: ["Organizational skills","Communication","Analytical thinking","Problem-solving","Stakeholder management","Cross-functional collaboration","Attention to detail","Operational excellence","Change management"]

Lead strategic enterprise customer implementation programs from kickoff through completion, coordinating internal teams and customer stakeholders to ensure on-time, within-scope deployments. Own detailed project plans, milestones, risks, dependencies, and change management, and serve as an escalation point for installation and onboarding issues. Drive communication, training, and stakeholder alignment, measure project performance against KPIs, and continuously improve scalable implementation processes.

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FursaFursa
Netradyne
Netradyne
5 days ago

Senior Project Manager-Customer Success

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Last checked: 9 hours agoStatus: Live

Job Summary

Lead strategic enterprise customer implementation programs from kickoff through completion, coordinating internal teams and customer stakeholders to ensure on-time, within-scope deployments. Own detailed project plans, milestones, risks, dependencies, and change management, and serve as an escalation point for installation and onboarding issues. Drive communication, training, and stakeholder alignment, measure project performance against KPIs, and continuously improve scalable implementation processes.
Location: Nashville
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Director level

Key Responsibilities

  • •Lead strategic and enterprise customer implementation projects from kickoff through completion.
  • •Partner across Solutions Engineering, Customer Success, Field Engineering, Operations, Supply Chain, and executive sponsors throughout the deployment lifecycle.
  • •Develop and maintain detailed project plans, timelines, milestones, deployment schedules, and manage scope adjustments via change management.
  • •Manage installation and onboarding activities, tracking and resolving risks, issues, dependencies, and escalation items to ensure successful delivery.
  • •Create and execute communication plans and customer-facing materials, drive training/onboarding, and analyze performance data to improve operational processes.
Travel: Medium travel

Pay and Benefits

Salary: USD 125,000 - 150,000
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •4+ years of project management experience leading complex customer-facing implementation projects.
  • •PMP certification preferred but not required.
  • •Highly organized with the ability to manage multiple stakeholders, priorities, and initiatives simultaneously.
  • •Excellent verbal and written communication across all organizational levels, with proven stakeholder influence and alignment skills.
  • •Experience using project management platforms (e.g., Smartsheet, Asana, Monday.com) and advanced Microsoft Office (Excel, PowerPoint, Outlook, Word).
Experience:4+ yearsB2BHardwareSaaSTelemetryFleet safetyComputer visionEdge computing
Education:Bachelor's
Skills:Organizational skillsCommunicationAnalytical thinkingProblem-solvingStakeholder managementCross-functional collaborationAttention to detailOperational excellenceChange management
Certifications:PMP
Languages:English
Tech Stack:SmartsheetAsanaMonday.comMicrosoft ExcelPowerPointOutlookWordSalesforceGainsightCRMMicrosoft Office

Company Brief

Netradyne
Provides AI-driven fleet safety and driver performance solutions using computer vision and edge analytics to monitor driving behavior, prevent collisions, and optimize fleet operations for commercial vehicle operators.
Industry: Logistics
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Sunnyvale, United States
Founded: 2015
Website