Customer Assistant

Waitrose & Partners
United Kingdom
Workplace: OnsitePart timeGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer focus"]

Deliver outstanding customer service in a fast-paced John Lewis shop, using product knowledge and training to drive sales and support shop standards. Help customers by acknowledging and resolving queries, work flexibly across tills, stock replenishment, price ticketing, and general shop-keeping, and protect profits through accurate stock counts. Improve processes by spotting areas to enhance and implementing solutions while keeping the shop clean and well presented.

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Waitrose & Partners
Waitrose & Partners
8 hours ago

Customer Assistant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Deliver outstanding customer service in a fast-paced John Lewis shop, using product knowledge and training to drive sales and support shop standards. Help customers by acknowledging and resolving queries, work flexibly across tills, stock replenishment, price ticketing, and general shop-keeping, and protect profits through accurate stock counts. Improve processes by spotting areas to enhance and implementing solutions while keeping the shop clean and well presented.
Location: United Kingdom
Workplace: Onsite
Employment Type: Part time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service across the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Put the customer at the heart of everything you do by understanding needs and resolving queries.
  • •Work flexibly across the shop, including till support, stock replenishment, price ticketing, and shop-keeping tasks.
  • •Identify areas of improvement and help protect profits with accurate stock counts.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Ability to work in a fast-paced retail environment and provide engaging customer service.
  • •Experience in a customer-facing role is welcomed (training will be provided).
  • •Merchandising and product display experience is desirable.
Skills:CommunicationCustomer focus

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn