Implementation Support (Queretaro, Querétaro, MX, 76000)

HSBC
Querétaro
Workplace: OnsiteFull timeFunction: Product ManagementEducation: bachelorsSkills: ["Customer orientation","Communication","Teamwork","Results orientation","Problem-solving"]

Support the implementation process for new payroll clients acquired by payroll sales, coordinating and supervising POCs nationwide. Conduct audits to improve client service levels and ensure payroll file integration. Partner with internal leadership reporting to the Implementation Subdirector, applying knowledge of the bank’s systems and payroll product, while using Excel/Office databases and staying responsive to changing needs. Travel availability is required.

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FursaFursa
HSBC
HSBC
6 hours ago

Implementation Support (Queretaro, Querétaro, MX, 76000)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Support the implementation process for new payroll clients acquired by payroll sales, coordinating and supervising POCs nationwide. Conduct audits to improve client service levels and ensure payroll file integration. Partner with internal leadership reporting to the Implementation Subdirector, applying knowledge of the bank’s systems and payroll product, while using Excel/Office databases and staying responsive to changing needs. Travel availability is required.
Location: Querétaro
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Support the implementation process for newly acquired payrolls by payroll sales.
  • •Supervise the activities performed by each POC nationwide.
  • •Perform audits for each POC to increase client service levels.
  • •Help ensure integration of payroll customer files (expedientes).
  • •Report to the Implementation Subdirector.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid Leave

Key Requirements

  • •Bachelor’s degree in Economic-Administrative or Financial area (in progress or completed) or completed high school.
  • •Knowledge of the bank’s systems (HOGAN) and HBMX goals.
  • •Proficiency using Excel databases and Microsoft Office tools.
  • •Knowledge of the payroll product.
  • •Availability to travel.
Education:Bachelor's in Económico-Administrativa o Financiera
Skills:Customer orientationCommunicationTeamworkResults orientationProblem-solving
Tech Stack:HOGANExcelMicrosoft Office

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn