PRADA Client Advisor, Cidade Jardim (Sao Paulo, BR)

Prada Group
São Paulo
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Relationship building","Problem-solving","Resilience","Self-motivation"]

Act as a brand ambassador to deliver a memorable luxury client experience, placing each customer at the center. Create a welcoming in-store environment, guide clients with strong brand and product knowledge, and maximize individual and team sales through cross-selling and KPI-driven performance. Capture client data in the company CRM, maintain personalized relationships, and support omni-channel engagement while ensuring excellent shop floor standards and security.

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FursaFursa
Prada Group
Prada Group
3 days ago

PRADA Client Advisor, Cidade Jardim (Sao Paulo, BR)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Act as a brand ambassador to deliver a memorable luxury client experience, placing each customer at the center. Create a welcoming in-store environment, guide clients with strong brand and product knowledge, and maximize individual and team sales through cross-selling and KPI-driven performance. Capture client data in the company CRM, maintain personalized relationships, and support omni-channel engagement while ensuring excellent shop floor standards and security.
Location: São Paulo
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Provide an exceptional in-store client experience by meeting customers’ needs and requests in line with the client journey ceremony.
  • •Capture customer data into the company CRM to maintain and develop personalized client relationships and future opportunities.
  • •Promote an omni-channel mindset and work collaboratively with colleagues to ensure a consistent, exceptional experience.
  • •Engage in proactive cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
  • •Maintain high standards on the shop floor, visual display, operational guidelines, stock procedures, and security to help prevent product thefts.

Key Requirements

  • •Curiosity and interest in luxury/fashion, art and design.
  • •Experience building long-lasting client relationships.
  • •Ability to work both in a team and independently.
  • •Excellent communication and interpersonal skills.
  • •Ambition, resilience, self-motivation, and problem-solving mindset.
Skills:CommunicationInterpersonal skillsRelationship buildingProblem-solvingResilienceSelf-motivation
Tech Stack:CRM

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn