Sales Team Lead (BPO & Outbound)

Hire Hangar
Cape Town, Johannesburg, Santiago, Lagos, Accra, Belize, Bogotá, Medellín, Lima, Nairobi, São Paulo, Buenos Aires, Addis Ababa, Panama, Rio de Janeiro, Mexico City, Cuba
Workplace: RemoteContractUSD 2,000 - 3,000 monthlyFunction: SalesSkills: ["Leadership","Coaching","Communication","Performance management","Process building"]

Lead and coach an outbound sales team to consistently hit KPIs. Build and refine sales playbooks using real performance data and market feedback, diagnose issues at both team and individual levels, and manage underperformers through PIPs and difficult conversations. Oversee daily execution across CRM hygiene, reporting, and workflow management, while communicating progress and resource needs to leadership and aligning team execution with broader company goals.

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Hire Hangar
Hire Hangar
1 month ago

Sales Team Lead (BPO & Outbound)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Lead and coach an outbound sales team to consistently hit KPIs. Build and refine sales playbooks using real performance data and market feedback, diagnose issues at both team and individual levels, and manage underperformers through PIPs and difficult conversations. Oversee daily execution across CRM hygiene, reporting, and workflow management, while communicating progress and resource needs to leadership and aligning team execution with broader company goals.
Location: Cape Town, Johannesburg, Santiago, Lagos, Accra, Belize, Bogotá, Medellín, Lima, Nairobi, São Paulo, Buenos Aires, Addis Ababa, Panama, Rio de Janeiro, Mexico City, Cuba
Workplace: Remote
Employment Type: Contract
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and coach outbound sales reps to consistently hit KPIs.
  • •Build and refine sales playbooks using performance data and market feedback.
  • •Diagnose performance issues at team and individual levels and act quickly.
  • •Manage underperformers directly, including PIPs and tough conversations.
  • •Oversee daily operations such as CRM hygiene, reporting, and workflow management; communicate progress and resource needs to leadership.

Pay and Benefits

Salary: USD 2,000 - 3,000 monthly

Key Requirements

  • •4+ years leading sales or SDR teams in a BPO environment.
  • •Proven playbook-building experience with real before/after examples.
  • •Remote experience working with US-based clients.
  • •American accent and strong communication skills.
  • •Data-driven approach with comfort in reporting, process building, and metrics.
Experience:BPOSDROutbound sales
Skills:LeadershipCoachingCommunicationPerformance managementProcess building
Tech Stack:CRM

Company Brief

Hire Hangar
Hire Hangar connects high-growth companies with pre-vetted international talent, offering fast, cost-effective full-time and contract-to-hire placements focused on regions like Latin America, South Africa, and Egypt.
Industry: Recruitment Agencies
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Headquarters: New York City, United States
Founded: 2023
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