Lead Teller

Provide client-first service in an in-branch setting as a Lead Teller—solving complex client servicing issues, listening for financial wellness needs, and transitioning clients to a banker for deeper conversations. Coach tellers to ensure accurate, efficient teller operations, manage day-to-day teller scheduling and staffing issues, and maintain compliance with regulatory, security, and internal audit controls. Support onboarding and training while staying current on product guides, fees, and policies.