Account Manager

Jobber
Edmonton, Toronto, Vancouver, Waterloo
Workplace: HybridFull time50,000+ annuallyFunction: Customer Success & Account ManagementSkills: ["Communication","Proactive engagement","Consultative selling","Problem-solving","Adaptability"]

Own expansion growth for existing small-business customers by managing a customer funnel, proactively connecting to identify opportunities, and recommending how to better use Jobber. Drive revenue by encouraging upgrades and adoption of online payments, while consistently hitting targets. Collaborate with multiple departments and maintain accurate customer data in Salesforce for follow-up and analytics, using consultative outbound selling to help customers succeed.

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FursaFursa
Jobber
Jobber
1 month ago

Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own expansion growth for existing small-business customers by managing a customer funnel, proactively connecting to identify opportunities, and recommending how to better use Jobber. Drive revenue by encouraging upgrades and adoption of online payments, while consistently hitting targets. Collaborate with multiple departments and maintain accurate customer data in Salesforce for follow-up and analytics, using consultative outbound selling to help customers succeed.
Location: Edmonton, Toronto, Vancouver, Waterloo
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage a funnel of existing customers to identify expansion opportunities through additional features and products.
  • •Proactively connect with customers and recommend ways to better utilize Jobber to drive customer success and Jobber revenue.
  • •Encourage subscription upgrades and adoption of Jobber’s online payments software.
  • •Hit and overachieve sales targets consistently.
  • •Communicate and collaborate with multiple departments and track key information in Salesforce for follow-up and analytics.

Pay and Benefits

Salary: 80,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceEquityRetirement Matching

Key Requirements

  • •Demonstrated experience in an outbound sales environment with commission and/or targets, and the ability to speak to results.
  • •High energy and ability to sell in a dynamic environment with a short sales cycle and uncapped earning potential.
  • •Driven and tenacious approach when customers are not ready to change their workflow.
  • •Strong communication style with the ability to actively listen and consult with customers over the phone.
  • •Previous experience with a CRM system, preferably Salesforce.
Skills:CommunicationProactive engagementConsultative sellingProblem-solvingAdaptability
Tech Stack:Salesforce

Company Brief

Jobber
Provides cloud-based business management software for home and field service businesses to manage quoting, scheduling, invoicing, payments, and client communications, serving hundreds of thousands of service professionals worldwide.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series D
Headquarters: Edmonton, Canada
Founded: 2011
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor