LogicGate

4 weeks ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Technical Account Manager at LogicGate serves as a post-implementation technical expert for a portfolio of enterprise customers, aligning customer business processes with the Risk Cloud platform. You will drive adoption, map configurations, manage cross-functional revenue opportunities, and act as a trusted GRC advisor, balancing technical execution with executive communication to reduce churn and expand relationships.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Develop relationships with customers as a trusted expert on the Risk Cloud platform and guide them in maturing their GRC program
•Independently perform custom workflow routing, platform configuration, and data import architectures without escalation resources
•Maintain organized customer milestones, post-meeting recaps, action items, and technical next steps for all stakeholders
•Navigate delivery and platform risks with transparency; execute internal escalation protocols when technical hurdles arise
•Maintain a single source of truth for each account using MSPs and diagnose systemic gaps and user drop-offs

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceEquityPaid Leave

Key Requirements

•3–5 years of GTM experience in a highly technical, customer-facing role within B2B SaaS (TAM, Solutions Engineer, Technical Consultant, Implementation Manager) or GRC advisory experience managing enterprise relationships
•Technical autonomy with proven ability to independently develop expertise on configurable, low-code/no-code architectures and solve complex issues
•Elite verbal and written communication with comfort presenting technical platform solutions to mixed stakeholder audiences including C-suite
•High degree of accountability and professionalism—fully prepared and on-time to meetings and customer-facing onsite events
•Experience managing enterprise customer relationships and driving post-sale success

Experience:3-5 yearsB2B SaaSGRCEnterpriseTAMSolutions Engineer

Skills:CommunicationRelationship managementPresentationProblem-solvingCollaboration

Languages:English

Tech Stack:SalesforceRisk CloudLow-codeNo-codeData importWorkflow automationAIGenerative AIMSP

Company Brief

LogicGate

Provides a cloud-native governance, risk, and compliance (GRC) platform that helps organizations automate risk management, streamline compliance workflows, and centralize controls and reporting to improve decision-making and reduce operational risk.

Industry: RegTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Chicago, United States

Founded: 2013

Website LinkedIn

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LogicGate

4 weeks ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Develop relationships with customers as a trusted expert on the Risk Cloud platform and guide them in maturing their GRC program
•Independently perform custom workflow routing, platform configuration, and data import architectures without escalation resources
•Maintain organized customer milestones, post-meeting recaps, action items, and technical next steps for all stakeholders
•Navigate delivery and platform risks with transparency; execute internal escalation protocols when technical hurdles arise
•Maintain a single source of truth for each account using MSPs and diagnose systemic gaps and user drop-offs

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceEquityPaid Leave

Key Requirements

•3–5 years of GTM experience in a highly technical, customer-facing role within B2B SaaS (TAM, Solutions Engineer, Technical Consultant, Implementation Manager) or GRC advisory experience managing enterprise relationships
•Technical autonomy with proven ability to independently develop expertise on configurable, low-code/no-code architectures and solve complex issues
•Elite verbal and written communication with comfort presenting technical platform solutions to mixed stakeholder audiences including C-suite
•High degree of accountability and professionalism—fully prepared and on-time to meetings and customer-facing onsite events
•Experience managing enterprise customer relationships and driving post-sale success

Experience:3-5 yearsB2B SaaSGRCEnterpriseTAMSolutions Engineer

Skills:CommunicationRelationship managementPresentationProblem-solvingCollaboration

Languages:English

Tech Stack:SalesforceRisk CloudLow-codeNo-codeData importWorkflow automationAIGenerative AIMSP

Company Brief

LogicGate

Industry: RegTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Chicago, United States

Founded: 2013

Website LinkedIn