HSBC

3 days ago

Head of Digital Technology, HSBC UK (Sheffield, GB, S1 4NB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead HSBC UK’s digital technology strategy, architecture, and delivery approach for HSBC, first direct, and M&S channels. Own the future-state architecture across mobile, web, authentication, APIs, communications, and AI-enabled customer journeys—driving stack simplification, platform convergence, and measurable outcomes like speed to market, resilience, and growth. Establish delivery pods and journey-aligned backlogs, partner with product and design teams, and ensure solutions are secure, accessible, and compliant.

Location: Sheffield

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Director level

Key Responsibilities

•Set technology strategy, architecture, and delivery approach for HSBC UK digital channels across HSBC, first direct, and M&S.
•Partner with business, product, journey, design, and technology teams to shift from transactional servicing to engagement-led customer journeys.
•Own UK digital future-state architecture, including stack simplification and platform convergence with controlled brand differentiation.
•Steer a unified view of digital delivery priorities to align investment with measurable customer outcomes, speed to market, and resilience.
•Embed AI-powered digital experiences and establish delivery pods, persistent journey backlogs, and agile practices while ensuring secure, resilient, accessible, and compliant solutions.

Key Requirements

•Bring deep expertise in digital banking technology across mobile/web architecture, app frameworks, API strategy, authentication, and identity.
•Define and deliver future-state digital architecture across multi-brand or multi-channel environments.
•Shape and scale engineering teams, including hiring and improving mobile build pipelines and architectures.
•Apply strong mobile-first customer experience knowledge, including human-centred design, UX research, and design systems.
•Demonstrate experience with digital operating models and AI-enabled journeys, including safe integration with core banking services.

Experience:Digital bankingMobileWebMulti-channelAIAPIs

Tech Stack:APIsAuthenticationIdentityMobileWebConversational AIAgentic journeysAI

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

3 days ago

Head of Digital Technology, HSBC UK (Sheffield, GB, S1 4NB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Sheffield

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Director level

Key Responsibilities

•Set technology strategy, architecture, and delivery approach for HSBC UK digital channels across HSBC, first direct, and M&S.
•Partner with business, product, journey, design, and technology teams to shift from transactional servicing to engagement-led customer journeys.
•Own UK digital future-state architecture, including stack simplification and platform convergence with controlled brand differentiation.
•Steer a unified view of digital delivery priorities to align investment with measurable customer outcomes, speed to market, and resilience.
•Embed AI-powered digital experiences and establish delivery pods, persistent journey backlogs, and agile practices while ensuring secure, resilient, accessible, and compliant solutions.

Key Requirements

•Bring deep expertise in digital banking technology across mobile/web architecture, app frameworks, API strategy, authentication, and identity.
•Define and deliver future-state digital architecture across multi-brand or multi-channel environments.
•Shape and scale engineering teams, including hiring and improving mobile build pipelines and architectures.
•Apply strong mobile-first customer experience knowledge, including human-centred design, UX research, and design systems.
•Demonstrate experience with digital operating models and AI-enabled journeys, including safe integration with core banking services.

Experience:Digital bankingMobileWebMulti-channelAIAPIs

Tech Stack:APIsAuthenticationIdentityMobileWebConversational AIAgentic journeysAI

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn