Service Administrator | Al-Futtaim Automotive | FAMCO (Riyadh, SA)

Support administrative operations for the Service Department by ensuring timely, accurate reporting of service KPIs and technician productivity/utilization. Coordinate technical training administration and stakeholder communication. Manage procurement for tools, equipment, and special service tools, including supplier evaluation and contract negotiations. Oversee service administration tasks such as invoicing, receivables, and Work-in-Progress monitoring, and administer service contracts. Ensure compliance with ISO quality, safety, and environmental standards.