9 hours ago

Customer Success Project Intern (GBS) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Join the Southern Europe Global Business Solutions team as a Customer Success Project Intern, supporting strategic short-term projects tied to retention and revenue growth. You’ll analyze business results to support Quarterly Business Reviews, help drive product strategy for agencies and large advertisers, and collaborate with global teams across product, marketing, legal, engineering, and sales. The role pairs you with a 1:1 mentor and focuses on on-the-job learning in Milan.

Location: Milan

Workplace: Onsite

Employment Type: Internship

Job Function: Customer Success & Account Management

Seniority: Intern level

Key Responsibilities

•Establish and manage key strategic projects in partnership with the Customer Success lead.
•Deliver key programs to retain and drive revenue growth.
•Continuously analyze business results and support Quarterly Business Reviews and Business Reviews for the CSM team.
•Support ownership of key product strategy for agencies and large advertisers.
•Collaborate with internal teams globally across product, marketing, legal, engineering, and sales.

Key Requirements

•Currently pursuing a bachelor's degree or above and enrolled for the full internship duration.
•Available immediately and able to commit to a 3–6 month internship period.
•Must complete the internship in Milan with in-office attendance.
•English professional proficiency is required.
•Experience or exposure in areas such as Sales, Advertising, Consulting, Analysis, Customer Service, Marketing, Finance, Technical Sales, or Operations, with strong project management and organizational skills.

Experience:SalesAdvertisingConsultingAnalyticsCustomer serviceMarketingFinanceTechnical salesOperationsDigital advertising

Education:Bachelor's in Advertising and Public Relations, Marketing, or Communication

Skills:Project managementOrganizational skillsAutonomous spiritData-drivenResults-orientedAbility to collaborate across teams

Languages:English

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

9 hours ago

Customer Success Project Intern (GBS) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Milan

Workplace: Onsite

Employment Type: Internship

Job Function: Customer Success & Account Management

Seniority: Intern level

Key Responsibilities

•Establish and manage key strategic projects in partnership with the Customer Success lead.
•Deliver key programs to retain and drive revenue growth.
•Continuously analyze business results and support Quarterly Business Reviews and Business Reviews for the CSM team.
•Support ownership of key product strategy for agencies and large advertisers.
•Collaborate with internal teams globally across product, marketing, legal, engineering, and sales.

Key Requirements

•Currently pursuing a bachelor's degree or above and enrolled for the full internship duration.
•Available immediately and able to commit to a 3–6 month internship period.
•Must complete the internship in Milan with in-office attendance.
•English professional proficiency is required.
•Experience or exposure in areas such as Sales, Advertising, Consulting, Analysis, Customer Service, Marketing, Finance, Technical Sales, or Operations, with strong project management and organizational skills.

Experience:SalesAdvertisingConsultingAnalyticsCustomer serviceMarketingFinanceTechnical salesOperationsDigital advertising

Education:Bachelor's in Advertising and Public Relations, Marketing, or Communication

Skills:Project managementOrganizational skillsAutonomous spiritData-drivenResults-orientedAbility to collaborate across teams

Languages:English

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn