Intercom

3 months ago

Staff/Principal Product Designer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Staff/Principal-level product designer responsible for end-to-end craft across desktop, mobile, chat interfaces, and AI-enabled experiences. You’ll ship high-quality software, define interaction patterns for Fin and AI-powered tools, prototype with modern tools, and mentor teams while collaborating closely with engineers and PMs to raise the design bar and drive impact at Intercom.

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Key Responsibilities

•Own end-to-end design for high-impact product areas from concept to execution.
•Define new interaction patterns and design paradigms for Fin, automation, and AI-powered tools.
•Sketch, prototype, and test ideas at different fidelities to validate decisions.
•Work closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
•Maintain high standards of craft while balancing speed and execution.

Pay and Benefits

Perks:Health InsuranceDentalPensionEquityRemote Work

Key Requirements

•World-class IC designer with a track record of shipping complex, high-quality software products.

Experience:AISaaSSoftware

Skills:CommunicationCollaborationMentoringProblem-solvingCreativity

Languages:English

Tech Stack:FramerLoveableWindsurfVercelFigmaCode

Company Brief

Intercom

Provides a customer messaging platform combining chat, bots, and product tours to help businesses convert, engage, and support customers across their lifecycle. Integrates with CRM and workflow tools for personalized in-app and email communication.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn

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Intercom

3 months ago

Staff/Principal Product Designer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Key Responsibilities

•Own end-to-end design for high-impact product areas from concept to execution.
•Define new interaction patterns and design paradigms for Fin, automation, and AI-powered tools.
•Sketch, prototype, and test ideas at different fidelities to validate decisions.
•Work closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
•Maintain high standards of craft while balancing speed and execution.

Pay and Benefits

Perks:Health InsuranceDentalPensionEquityRemote Work

Key Requirements

•World-class IC designer with a track record of shipping complex, high-quality software products.

Experience:AISaaSSoftware

Skills:CommunicationCollaborationMentoringProblem-solvingCreativity

Languages:English

Tech Stack:FramerLoveableWindsurfVercelFigmaCode

Company Brief

Intercom

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn