Lead Supervisor I

Tapestry
Virginia
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Accountability","Conflict resolution"]

Lead and coach on-floor teams to achieve store sales targets while delivering an exceptional customer experience. Serve as a brand ambassador embodying Coach values, driving brand awareness, and supporting company initiatives. Monitor and analyze sales performance, recruit and train team members, provide feedback and accountability, and enforce store and team compliance. Support internal partners and provide HR/conflict resolution support when leadership is absent to build an inclusive, customer-centric culture.

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FursaFursa
Tapestry
Tapestry
5 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and coach on-floor teams to achieve store sales targets while delivering an exceptional customer experience. Serve as a brand ambassador embodying Coach values, driving brand awareness, and supporting company initiatives. Monitor and analyze sales performance, recruit and train team members, provide feedback and accountability, and enforce store and team compliance. Support internal partners and provide HR/conflict resolution support when leadership is absent to build an inclusive, customer-centric culture.
Location: Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Monitor and analyze sales data to identify trends, recommend improvements, and develop individualized team growth plans.
  • •Support recruiting, interviewing, performance evaluation, and high-level training for the team as needed.
  • •Provide feedback and guidance to improve individual performance and hold the team accountable for individual and business goals.
  • •Enforce company and store policies and procedures, and provide HR and conflict resolution support in the absence of the leadership team.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid PaternityPaid MaternityCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing a competitive retail space at the Lead Supervisor level.
  • •Maintain a strong leadership presence to achieve sales targets and deliver an exceptional customer experience.
  • •Ability to lift and carry at least 25 lbs regularly (up to 50 lbs occasionally) and perform physical tasks like climbing, bending, kneeling, and maneuvering the sales floor and stockroom.
  • •Demonstrate customer focus and the ability to build effective relationships with internal and external customers.
  • •Exhibit strong interpersonal skills and learning agility to respond to change and improve performance.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationAccountabilityConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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