Manager, Cloud Services and Site Reliability

Barracuda Networks
Ann Arbor, United States
Workplace: RemoteFull timeUSD 151,000 - 200,000 annuallyFunction: DevOps, Cloud & InfrastructureExperience: 5+ yearsSkills: ["Leadership","Mentorship","Coaching","Communication","Collaboration"]

Lead and develop an SRE team responsible for reliability, availability, scalability, and operational excellence for high-volume SaaS services. Drive SLO/SLI-based practices, monitoring and alerting, capacity planning, and service health reporting. Partner with engineering, product, platform, and security teams to improve cloud system design, incident management, and post-incident review outcomes. Champion automation and use operational data to prioritize reliability improvements and readiness.

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Barracuda Networks
Barracuda Networks
4 days ago

Manager, Cloud Services and Site Reliability

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead and develop an SRE team responsible for reliability, availability, scalability, and operational excellence for high-volume SaaS services. Drive SLO/SLI-based practices, monitoring and alerting, capacity planning, and service health reporting. Partner with engineering, product, platform, and security teams to improve cloud system design, incident management, and post-incident review outcomes. Champion automation and use operational data to prioritize reliability improvements and readiness.
Location: Ann Arbor, United States
Workplace: Remote
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and develop a high-performing SRE team, setting clear expectations and fostering ownership and continuous improvement.
  • •Drive reliability engineering practices across critical services, including SLOs, SLIs, monitoring, alerting, capacity planning, and service health reporting.
  • •Partner with engineering and platform teams to improve reliability, resilience, and maintainability of cloud-based systems.
  • •Own and improve incident management, including major incident coordination and post-incident reviews with follow-up actions.
  • •Champion automation and use operational data, service metrics, and risk indicators to identify reliability gaps and prioritize improvements.

Pay and Benefits

Salary: USD 151,000 - 200,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceRetirementPaid LeaveVolunteer

Key Requirements

  • •5+ years of experience in SRE, DevOps, infrastructure, cloud operations, or related technical operations, including leading/managing technical teams.
  • •Strong understanding of cloud platforms, distributed systems, production operations, and modern reliability practices.
  • •Experience implementing/improving SLOs, SLIs, monitoring, alerting, incident response, and post-incident review practices.
  • •Proven ability to hire, mentor, coach, and develop engineers while building an inclusive, accountable team culture.
  • •Experience with infrastructure automation, CI/CD practices, disaster recovery, cost optimization, or multi-cloud operations.
Experience:5+ yearsSREDevOpsCloud operationsInfrastructure automationMulti-cloud
Skills:LeadershipMentorshipCoachingCommunicationCollaboration
Tech Stack:SLOSLIMonitoringAlertingIncident responsePost-incident reviewAutomationCI/CDDisaster recoveryCapacity planning

Company Brief

Barracuda Networks
Provides cloud-enabled security and data protection solutions including email protection, network and application security, and backup and recovery services for businesses, service providers, and government organizations worldwide.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Campbell, United States
Founded: 2003
WebsiteLinkedIn