MDP Customer Engineer II

Applied Materials
Japan
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 1-2 yearsEducation: associatesSkills: ["Communication","Troubleshooting","Problem-solving"]

Serve as the direct liaison with customers by installing, maintaining, and upgrading semiconductor-related equipment. Troubleshoot using digital analytics and basic diagnostic techniques (with guidance) and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate and communicate with customers to keep operations running smoothly and deliver exceptional service, while partnering with Senior Field Service Engineers.

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FursaFursa
Applied Materials
Applied Materials
2 days ago

MDP Customer Engineer II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as the direct liaison with customers by installing, maintaining, and upgrading semiconductor-related equipment. Troubleshoot using digital analytics and basic diagnostic techniques (with guidance) and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate and communicate with customers to keep operations running smoothly and deliver exceptional service, while partnering with Senior Field Service Engineers.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting.
  • •Apply basic diagnostic techniques to assess and address technical issues with guidance.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Pay and Benefits

Perks:Employee AssistanceTravel AllowanceLearning Budget

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or a trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Familiarity with hand tools and appropriate usage, including digital multimeters, plus effective written/verbal communication and basic Microsoft Excel, Word, and PowerPoint knowledge.
Experience:1-2 years
Education:Associate's
Skills:CommunicationTroubleshootingProblem-solving
Licenses:Valid driver's license
Tech Stack:Digital analyticsElectrical schematicsMechanical schematicsHand toolsDigital multimetersMicrosoft ExcelMicrosoft WordMicrosoft PowerPointPneumaticsHydraulicsElectronicsVacuumThermodynamics

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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