RMA Systems Engineer

Vultr
United States
Workplace: RemoteFull timeUSD 75,000 - 90,000 annuallyFunction: Hardware, Embedded & Systems EngineeringSkills: ["Communication","Problem-solving","Cross-functional collaboration"]

Seeking an experienced RMA Technical Specialist to drive and improve the RMA process for emerging technologies in a high-growth cloud infrastructure environment. You will troubleshoot GPU/CPU hardware, coordinate with hardware vendors, exchange logs and data, schedule on-site hardware replacements, validate software/firmware versions, and certify repairs before reinsertion, while maintaining thorough documentation andVendor Portal reporting.

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FursaFursa
Vultr
Vultr
5 months ago

RMA Systems Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Seeking an experienced RMA Technical Specialist to drive and improve the RMA process for emerging technologies in a high-growth cloud infrastructure environment. You will troubleshoot GPU/CPU hardware, coordinate with hardware vendors, exchange logs and data, schedule on-site hardware replacements, validate software/firmware versions, and certify repairs before reinsertion, while maintaining thorough documentation andVendor Portal reporting.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Hardware, Embedded & Systems Engineering

Key Responsibilities

  • •GPU/CPU troubleshooting / fault validation
  • •Interaction with hardware vendors
  • •Logs and technical data exchange with vendors
  • •Scheduling on-site support for hardware replacement
  • •Validating software and firmware versions
  • •Certify system repair before re-insertion to service
  • •Trouble report creation in Vendor Portal (External)

Pay and Benefits

Salary: USD 75,000 - 90,000 annually
Perks:Health Insurance401kLearning BudgetGym Membership

Key Requirements

  • •Previous RMA experience
  • •Experience with Nvidia GPUs
  • •Experience with AMD GPUs
  • •Microcloud experience
  • •Data Center Operations experience
Experience:HardwareData centerGpuRma
Skills:CommunicationProblem-solvingCross-functional collaboration
Tech Stack:Nvidia GPUAMD GPUJIRAConfluenceVendor Portal

Company Brief

Vultr
Provides cloud infrastructure services including VPS, dedicated instances, block storage, and bare metal across global data centers. Targets developers and businesses with simple, high-performance, and cost-effective cloud compute and networking solutions.
Industry: Cloud Computing
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: West Palm Beach, United States
Founded: 2014
WebsiteLinkedIn