Business Operations & Strategy Director

Truist Financial
Charlotte, Atlanta
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 10+ yearsEducation: bachelorsSkills: ["Leadership","Mentorship","Analytical rigor","Executive storytelling","Solutioning"]

Lead optimization of core business operations by directing functional teams across finance, workforce planning, performance management, data analysis, supplier coordination, and operational strategy. Synthesize complex inputs into executive-ready recommendations and drive operating discipline through performance metrics, process/technology improvements, and continuous improvement initiatives. Partner with cross-functional teams and senior leadership to align business operations with technology strategies and organizational goals, while mentoring and developing team members.

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Truist Financial
Truist Financial
22 hours ago

Business Operations & Strategy Director

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Lead optimization of core business operations by directing functional teams across finance, workforce planning, performance management, data analysis, supplier coordination, and operational strategy. Synthesize complex inputs into executive-ready recommendations and drive operating discipline through performance metrics, process/technology improvements, and continuous improvement initiatives. Partner with cross-functional teams and senior leadership to align business operations with technology strategies and organizational goals, while mentoring and developing team members.
Location: Charlotte, Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Director level

Key Responsibilities

  • •Direct tactical and operational activities to ensure efficiency, reliability, and alignment with business objectives.
  • •Manage supplier relationships, including cost management and performance evaluation.
  • •Identify, design, and implement process and technology improvements to enhance operational workflows.
  • •Monitor, analyze, and report performance metrics to drive continuous operational improvements.
  • •Provide leadership, mentorship, and development opportunities to team members and/or lower-level managers.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401kPaid HolidaysPaid Leave

Key Requirements

  • •Bachelor’s degree or equivalent education, training, and work-related experience.
  • •Minimum of 10 years of relevant experience in business operations or related professional roles.
  • •Extensive knowledge of business processes, technology applications, and operational management.
  • •Proficiency in standard office software (e.g., Microsoft Office).
  • •Ability to lead teams and ensure deliverables are accurate and fully developed before senior-level review.
Experience:10+ yearsBusiness operations
Education:Bachelor's
Skills:LeadershipMentorshipAnalytical rigorExecutive storytellingSolutioning
Languages:English
Tech Stack:Microsoft OfficeDashboardsData analysis

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn