Loyalty Manager

Allianz
Sydney
Full timeFunction: Marketing & GrowthSkills: ["Analytical skills","Communication","Presentation","Cross-functional collaboration","Stakeholder management","Commercial acumen","Data-driven decision making"]

Design, develop, and execute Allianz’s loyalty and rewards program to drive customer engagement, retention, and advocacy. Own the loyalty strategy and KPI performance, manage budgets, and deliver insights using customer data, research, competitor analysis, and segmentation. Lead the loyalty offer pipeline and calendar, coordinate cross-functional campaigns, and optimize the loyalty platform while monitoring metrics. Manage strategic partnerships through contracting and ongoing governance.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Allianz
Allianz
10 hours ago

Loyalty Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Design, develop, and execute Allianz’s loyalty and rewards program to drive customer engagement, retention, and advocacy. Own the loyalty strategy and KPI performance, manage budgets, and deliver insights using customer data, research, competitor analysis, and segmentation. Lead the loyalty offer pipeline and calendar, coordinate cross-functional campaigns, and optimize the loyalty platform while monitoring metrics. Manage strategic partnerships through contracting and ongoing governance.
Location: Sydney
Employment Type: Full time
Job Function: Marketing & Growth

Key Responsibilities

  • •Develop and deliver Allianz’s loyalty and rewards strategy, setting goals, measuring performance, managing budgets, and providing decision-ready insights.
  • •Establish and manage strategic partnerships with vendors, brands, and service providers, including negotiations, contracting, and relationship management.
  • •Lead the end-to-end loyalty offer pipeline by sourcing and implementing customer-focused rewards and offers.
  • •Use customer insights, market research, competitor analysis, and data segmentation to identify opportunities and continuously improve the loyalty program.
  • •Own and execute the loyalty calendar and loyalty platform operations, coordinating campaigns and optimizing performance through metrics and stakeholder governance.

Pay and Benefits

Perks:Learning BudgetEquity

Key Requirements

  • •Proven experience managing loyalty, rewards, retention, or customer engagement programs with measurable outcomes.
  • •Experience developing and executing loyalty, rewards, or customer engagement strategies and initiatives.
  • •Strong analytical, communication, and presentation skills to interpret customer data and generate actionable insights.
  • •Strong commercial acumen including partner/vendor management and contract negotiations.
  • •Tertiary qualifications in Marketing, Business, Commerce, or a related discipline (preferred).
Experience:Customer engagement
Education:
Skills:Analytical skillsCommunicationPresentationCross-functional collaborationStakeholder managementCommercial acumenData-driven decision making

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn