Rental Agent

Alfardan Group
Doha
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Customer service","Problem-solving","Attention to detail","Time management"]

Assist customers in renting high-end vehicles by greeting them, helping them choose the right luxury car, and explaining rental policies, terms, and conditions. Coordinate with the maintenance team to ensure vehicles are rental-ready, process agreements and required documentation, and guide customers on vehicle features. Handle inquiries, complaints, and feedback professionally while maintaining accurate records of rental transactions and customer information.

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FursaFursa
Alfardan Group
Alfardan Group
2 days ago

Rental Agent

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Assist customers in renting high-end vehicles by greeting them, helping them choose the right luxury car, and explaining rental policies, terms, and conditions. Coordinate with the maintenance team to ensure vehicles are rental-ready, process agreements and required documentation, and guide customers on vehicle features. Handle inquiries, complaints, and feedback professionally while maintaining accurate records of rental transactions and customer information.
Location: Doha
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers and help them select the right luxury car for their needs.
  • •Explain rental policies, terms, and conditions to customers.
  • •Coordinate with the maintenance team to ensure vehicles are in top condition for rental.
  • •Process rental agreements, collecting necessary documentation, and guide customers on car features.
  • •Handle customer inquiries, complaints, and feedback professionally while maintaining accurate rental records.

Key Requirements

  • •Proven experience in the car rental industry, preferably with luxury vehicles.
  • •Strong knowledge of luxury car brands, models, and features.
  • •Excellent customer service and communication skills.
  • •Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • •High school diploma or equivalent required; additional customer service or sales certifications are a plus.
Experience:Car rentalLuxury vehiclesAutomotive rentals
Education:High School
Skills:CommunicationCustomer serviceProblem-solvingAttention to detailTime management
Tech Stack:Rental management software

Company Brief

Alfardan Group
Qatar-based diversified family-owned conglomerate with interests across real estate, automotive, jewelry, hospitality, finance, marine, and trading. Operates a portfolio of businesses serving consumer, commercial, and luxury markets in the Gulf region.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Doha, Qatar
Founded: 1954
WebsiteLinkedIn