Full Time Branch Ambassador - DC Cluster

Discover Financial
Washington
Workplace: OnsiteFull timeUSD 48,048 - 48,048 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Communication","Hospitality","Attention to detail","Adaptability","Curiosity"]

Serve as the face of a customer-focused branch, handling high-volume cash transactions with precision while maintaining a compliance-first approach to safety, audits, and BSA/AML requirements. Educate clients on digital banking tools like mobile banking, remote deposit capture, and contactless payments. Listen to customers’ needs, connect them to the right solutions, and provide consistently welcoming, human-centered hospitality—while adapting to a flexible, high-activity schedule.

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FursaFursa
Discover Financial
Discover Financial
1 week ago

Full Time Branch Ambassador - DC Cluster

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Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the face of a customer-focused branch, handling high-volume cash transactions with precision while maintaining a compliance-first approach to safety, audits, and BSA/AML requirements. Educate clients on digital banking tools like mobile banking, remote deposit capture, and contactless payments. Listen to customers’ needs, connect them to the right solutions, and provide consistently welcoming, human-centered hospitality—while adapting to a flexible, high-activity schedule.
Location: Washington
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, and complex negotiable instrument processing) with 100% accuracy.
  • •Maintain a compliance-first mindset and ensure security, audit, and BSA/AML and federal regulatory standards are met.
  • •Educate clients on mobile banking, remote deposit capture, and contactless payments.
  • •Listen to customers to identify personal or business goals and connect them with the right digital tools or banking solutions.
  • •Provide welcoming hospitality, moving throughout the branch to ensure customers are supported efficiently and warmly.

Pay and Benefits

Salary: USD 48,048 annually
Perks:Health InsuranceDentalVisionPaid Leave401kParental LeaveLife InsuranceDisability InsuranceLearning Budget

Key Requirements

  • •High School Diploma, GED, or Equivalent Certification
  • •At least 1 year of Retail, Sales, or Customer Service experience
  • •At least 6 months of cash handling experience
  • •Associate’s degree (preferred)
  • •Proficient in G-Suite (preferred)
Experience:1+ yearsRetailCustomer service
Education:High School
Skills:CommunicationHospitalityAttention to detailAdaptabilityCuriosity
Tech Stack:G-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn