1 day ago

Night-Shift Lab Assistant Manager - Onsite in Ottawa

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Lead the onsite lab support team in Ottawa for Ciena’s lab engineering operations on the night shift. Ensure continuous lab support for offshore lab users, primarily Product Verification and Software Design teams in India, by maintaining lab infrastructure and equipment availability. Assign and coordinate daily activities, troubleshoot lab system issues, manage support request records, and provide training, mentoring, and operational reporting to senior management.

Location: Ottawa

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Lead the onsite lab support team and coordinate daily lab operational activities within the Ottawa lab environment.
•Assign tasks, set objectives, monitor processes, and evaluate operational results.
•Provide feedback, training, mentoring, and onboarding guidance for team members.
•Resolve lab support requests and investigate infrastructure and equipment issues, including troubleshooting across lab systems.
•Maintain accurate records of support requests and provide operational reports to senior management.

Pay and Benefits

Salary: CAD 75,800 - 121,200 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityEmployee AssistancePaid Leave

Key Requirements

•Minimum college diploma as a technician.
•6+ years of related work experience with post-secondary training and job-related training.
•Extensive knowledge of R&D lab environments.
•Ability to work core India hours (10 pm–10 am EST) and other shifts as required.
•Equivalent combination of education and experience.

Experience:6+ years

Education:Certification / Diploma

Skills:LeadershipTrainingMentoringTroubleshootingProcess improvement

Tech Stack:JIRAGEMS

Company Brief

Ciena

Provides networking systems, software, and services that enable service providers, cloud operators, and enterprises to deliver high-capacity connectivity and adaptive network solutions worldwide.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hanover, United States

Founded: 1992

Glassdoor: 3.8

Website LinkedIn

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Ciena

1 day ago

Night-Shift Lab Assistant Manager - Onsite in Ottawa

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Ottawa

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Lead the onsite lab support team and coordinate daily lab operational activities within the Ottawa lab environment.
•Assign tasks, set objectives, monitor processes, and evaluate operational results.
•Provide feedback, training, mentoring, and onboarding guidance for team members.
•Resolve lab support requests and investigate infrastructure and equipment issues, including troubleshooting across lab systems.
•Maintain accurate records of support requests and provide operational reports to senior management.

Pay and Benefits

Salary: CAD 75,800 - 121,200 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityEmployee AssistancePaid Leave

Key Requirements

•Minimum college diploma as a technician.
•6+ years of related work experience with post-secondary training and job-related training.
•Extensive knowledge of R&D lab environments.
•Ability to work core India hours (10 pm–10 am EST) and other shifts as required.
•Equivalent combination of education and experience.

Experience:6+ years

Education:Certification / Diploma

Skills:LeadershipTrainingMentoringTroubleshootingProcess improvement

Tech Stack:JIRAGEMS

Company Brief

Ciena

Provides networking systems, software, and services that enable service providers, cloud operators, and enterprises to deliver high-capacity connectivity and adaptive network solutions worldwide.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hanover, United States

Founded: 1992

Glassdoor: 3.8

Website LinkedIn