Senior Client Partner - New Vertical

Deliveroo
Milan
Workplace: OnsiteFull timeEUR 74,000 - 93,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["People management","Leadership","Analytical thinking","Stakeholder management","Negotiation"]

Lead the strategic expansion of Deliveroo’s New Vertical segment in Italy, owning commercial results for the Grocery and Retail area. Manage and develop a team of Account Managers, set goals and forecasting, and drive partner negotiations with senior stakeholders. Partner closely with Operations, Marketing & Merchandising, and Product to pull the right levers for customer experience, efficiencies, and accelerated segment growth. Work cross-functionally on high-impact projects with New Businesses leadership and HQ Strategy & Finance.

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FursaFursa
Deliveroo
Deliveroo
5 hours ago

Senior Client Partner - New Vertical

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Job Summary

Lead the strategic expansion of Deliveroo’s New Vertical segment in Italy, owning commercial results for the Grocery and Retail area. Manage and develop a team of Account Managers, set goals and forecasting, and drive partner negotiations with senior stakeholders. Partner closely with Operations, Marketing & Merchandising, and Product to pull the right levers for customer experience, efficiencies, and accelerated segment growth. Work cross-functionally on high-impact projects with New Businesses leadership and HQ Strategy & Finance.
Location: Milan
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and grow a team of Account Managers for the Grocery and Retail segment, setting goals, priorities, and development plans.
  • •Own segment commercial results and define strategy with New Verticals leaders to achieve quarterly and yearly goals and expand the segment.
  • •Lead key negotiations and manage relationships with senior partner stakeholders.
  • •Collaborate with Marketing & Merchandising to pull the right levers to improve business results and customer experience.
  • •Work with Operations and HQ Strategy & Finance to drive efficiencies, improve partner outcomes, and lead quarterly planning and accurate forecasting.

Pay and Benefits

Salary: EUR 74,000 - 93,000 annually
Equity and Bonus:Equity

Key Requirements

  • •At least 5 years of experience in commercially focused roles with team management and development responsibility.
  • •Direct people management experience, including goal setting, performance evaluation, and team development.
  • •A track record of exceeding commercial targets with the ability to analyze and read commercial data.
  • •Experience growing commercial performance through effective trading while delivering on budget and long-term strategy.
  • •Strong commercial and marketing acumen, stakeholder management, and customer/partner obsession.
Experience:5+ yearsRetailGroceryFMCG
Skills:People managementLeadershipAnalytical thinkingStakeholder managementNegotiation

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
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Glassdoor: 3.4
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