General Dynamics

6 days ago

VIP Team Member

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Provide high-level, hands-on IT support to NIH VIP executives, troubleshooting complex hardware, software, network, and mobile device issues. Support VIP endpoints across Windows 11, macOS, and Linux/UNIX, and manage iOS/Android devices using enterprise MDM platforms. Coordinate with IT teams to deploy secure technology solutions, maintain compliance through patching and antivirus updates, and deliver fast, reliable service in a high-visibility, time-sensitive environment.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Provide dedicated, priority IT support to NIH VIP and executive staff
•Troubleshoot and resolve complex issues involving hardware, software, peripherals, accessories, and mobile devices
•Maintain and troubleshoot VIP laptops, desktops, tablets, mobile devices, and peripherals
•Support endpoint environments across Windows 11, Apple macOS, and Linux/UNIX
•Manage mobile devices using enterprise MDM platforms and use endpoint tools to manage security, patches, configurations, and deployments

Travel: Low travel

Pay and Benefits

Salary: USD 30.44 - 41.18 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveLearning Budget

Key Requirements

•5+ years providing technical support to high-level executives or VIP users, including troubleshooting hardware, software, and network issues
•Experience managing and administering Windows and Mac systems for workstations and mobile devices
•Experience supporting Linux/UNIX environments
•Experience complying with security standards, including manual patching, updates, and antivirus management
•Experience managing mobile devices using MDM platforms such as JAMF, BigFix, or Intune

Experience:5+ yearsEnterprise ITVIP support

Skills:CommunicationProblem-solvingDecision-making

Tech Stack:Apple iOSEndpoint SecurityMobile Device Management (MDM)Windows 11Apple macOSLinux/UNIXIOSAndroidTrellix ePOBigFixJAMFIvanti MobileIronSpok SuiteMicrosoft IntuneMicrosoft Defender for Endpoint (MDE)Microsoft Defender Antivirus (MDAV)

Eligibility

Security Clearance:NACI (T1)

Company Brief

General Dynamics

Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn

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General Dynamics

6 days ago

VIP Team Member

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Provide dedicated, priority IT support to NIH VIP and executive staff
•Troubleshoot and resolve complex issues involving hardware, software, peripherals, accessories, and mobile devices
•Maintain and troubleshoot VIP laptops, desktops, tablets, mobile devices, and peripherals
•Support endpoint environments across Windows 11, Apple macOS, and Linux/UNIX
•Manage mobile devices using enterprise MDM platforms and use endpoint tools to manage security, patches, configurations, and deployments

Travel: Low travel

Pay and Benefits

Salary: USD 30.44 - 41.18 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveLearning Budget

Key Requirements

•5+ years providing technical support to high-level executives or VIP users, including troubleshooting hardware, software, and network issues
•Experience managing and administering Windows and Mac systems for workstations and mobile devices
•Experience supporting Linux/UNIX environments
•Experience complying with security standards, including manual patching, updates, and antivirus management
•Experience managing mobile devices using MDM platforms such as JAMF, BigFix, or Intune

Experience:5+ yearsEnterprise ITVIP support

Skills:CommunicationProblem-solvingDecision-making

Eligibility

Security Clearance:NACI (T1)

Company Brief

General Dynamics

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn