Support Agent - Global

Fever Up
Spain
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Skills: ["Organized","Attention to detail","Process orientation","Follow-through","Proactive problem-solver"]

Support the SSI team with hands-on administrative and operational coordination for global live entertainment events. You’ll manage event documentation and contract/signature workflows, coordinate logistics and execution/shipment paperwork, organize supplier invoices and payment tracking, and maintain visibility across deadlines and project progress while communicating with internal stakeholders.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fever Up
Fever Up
2 days ago

Support Agent - Global

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Support the SSI team with hands-on administrative and operational coordination for global live entertainment events. You’ll manage event documentation and contract/signature workflows, coordinate logistics and execution/shipment paperwork, organize supplier invoices and payment tracking, and maintain visibility across deadlines and project progress while communicating with internal stakeholders.
Location: Spain
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Manage and maintain event documentation, including contracts, permits, and signed official documents.
  • •Coordinate signature collection and follow up with stakeholders on pending documentation.
  • •Prepare documentation for event execution and shipment when required.
  • •Register and organize supplier invoices, and support tracking payments and reconciliation.
  • •Maintain visibility across tasks, deadlines, and project progress while supporting internal coordination and communications.

Pay and Benefits

Perks:Health InsuranceWellhub Membership

Key Requirements

  • •Live in Spain and be legally eligible to work there.
  • •Fluent in Spanish and English; other languages are a plus.
  • •Experience in structured operations, support, or administrative roles.
  • •Strong attention to detail, process orientation, and follow-through.
  • •Comfort with tools such as Jira, Airtable, Slack, and Google Workspace (or ability to learn quickly).
Skills:OrganizedAttention to detailProcess orientationFollow-throughProactive problem-solver
Languages:SpanishEnglish
Tech Stack:JiraAirtableSlackGoogle Workspace

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn