Universal Banker - North East Park

Truist Financial
St. Petersburg
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Interpersonal skills","Communication","Multitasking","Client service mindset","Risk awareness"]

Deliver timely, accurate client transactions while maintaining proper handling of assigned monies and records. Provide a consistently strong client experience, educating customers on digital self-service options like ATMs, Online and Mobile banking. Cross-trained for sales and service support, including outbound calling, helping identify client needs and referring to specialists, and assisting with new account openings and problem resolution. Participate in retail leadership routines and stay current on risk, controls, and branch processes.

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Truist Financial
Truist Financial
2 days ago

Universal Banker - North East Park

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Last checked: 16 hours agoStatus: Live

Job Summary

Deliver timely, accurate client transactions while maintaining proper handling of assigned monies and records. Provide a consistently strong client experience, educating customers on digital self-service options like ATMs, Online and Mobile banking. Cross-trained for sales and service support, including outbound calling, helping identify client needs and referring to specialists, and assisting with new account openings and problem resolution. Participate in retail leadership routines and stay current on risk, controls, and branch processes.
Location: St. Petersburg
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide client transactions efficiently and accurately while maintaining proper records and handling of assigned monies.
  • •Deliver superior client service by engaging clients, facilitating courteous conversation, and handling complex transactions with assistance.
  • •Educate clients on digital self-service solutions, including ATMs, Online banking, and Mobile banking.
  • •Support team sales through outbound calling, identifying client needs/offers, and referring clients to appropriate branch team members or specialists.
  • •Adhere to internal controls, operational procedures, and risk management policies, and serve as a secondary contact for new account openings and problem resolution.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid Leave

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller, cash handling, or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills, with a desire to interact with clients and prospects.
  • •Ability to master PC keyboard/software skills for branch automation and work with basic computer applications (e.g., Microsoft Office).
Experience:2+ yearsBankingTellerClient serviceClient relationshipsSales
Education:High School
Skills:Interpersonal skillsCommunicationMultitaskingClient service mindsetRisk awareness
Languages:English
Tech Stack:Microsoft OfficePC keyboardATMsOnline bankingMobile bankingDigital self-service

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn