Lead Data Analyst, Payments Platform

Brigit
New York, San Francisco
Workplace: HybridFull timeUSD 155,000 - 170,000 annuallyFunction: Data Analytics & Business IntelligenceExperience: 7+ yearsSkills: ["Analytical","Communication","Problem-solving"]

Lead data analytics on Brigit’s payments platform to optimize transaction costs and success rates across ACH and card rails. Collaborate with Data Science and cross-functional teams to investigate payment failures, refine routing and retry strategies, and build dashboards and alerts that drive action and improve profitability.

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Brigit
Brigit
3 months ago

Lead Data Analyst, Payments Platform

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead data analytics on Brigit’s payments platform to optimize transaction costs and success rates across ACH and card rails. Collaborate with Data Science and cross-functional teams to investigate payment failures, refine routing and retry strategies, and build dashboards and alerts that drive action and improve profitability.
Location: New York, San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence

Key Responsibilities

  • •Analyze the tradeoff between transaction costs and success rates across ACH and card rails, and develop recommendations to improve both
  • •Investigate payment failure patterns by institution, response code, and payment method — forming hypotheses, validating them in data, and driving remediations with Engineering, Product and Operations
  • •Evaluate payment routing and collection strategies and size the impact of new configurations or vendor capabilities
  • •Assess retry logic for cost and member experience implications and recommend smarter approaches
  • •Build and refine alerting to detect payment anomalies quickly — unusual return rate spikes, processing failures, or unexpected changes in transaction behavior

Pay and Benefits

Salary: USD 155,000 - 170,000 annually
Perks:Health Insurance401kPaid LeaveGym MembershipLearning Budget

Key Requirements

  • •7+ years of experience in payments analytics, payment operations, or a closely related role in fintech, banking, or financial services
  • •Advanced SQL — you write complex queries from scratch and are comfortable maintaining data models
  • •Strong working knowledge of ACH, card networks, and payment processing mechanics — including return codes, retry logic, and settlement timing
  • •Experience partnering with or supporting Data Science teams — you can evaluate model outputs, understand their limitations, and translate them into business decisions
  • •Sharp investigative instincts — you can spot an anomaly in payment data, form a hypothesis, and see it through to resolution
Experience:7+ yearsFintechPaymentsFinancial services
Skills:AnalyticalCommunicationProblem-solving
Languages:English
Tech Stack:SQLACHNACHACard networksData models

Company Brief

Brigit
Brigit provides a financial-health platform offering cash advances, credit-building, budgeting, and identity protection to help consumers avoid overdraft fees and improve financial stability through subscription-based services and AI-driven cash-flow insights.
Industry: Lending
Company Size: Medium (51 to 250 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Private Equity Backed
Headquarters: New York, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor