Assistant Store Manager I

Tapestry
United States
Workplace: OnsiteFull timeUSD 18.5 - 38.25Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Communication","Problem-solving","Conflict resolution","Leadership"]

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a Coach luxury retail environment. Lead on the sales floor by modeling exceptional customer service, supporting KPI tracking, and implementing category initiatives. Recruit, onboard, and coach team members, ensure compliance with policies and loss prevention, and support omni-channel clienteling and digital engagement.

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FursaFursa
Tapestry
Tapestry
2 months ago

Assistant Store Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a Coach luxury retail environment. Lead on the sales floor by modeling exceptional customer service, supporting KPI tracking, and implementing category initiatives. Recruit, onboard, and coach team members, ensure compliance with policies and loss prevention, and support omni-channel clienteling and digital engagement.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
  • •Deliver exceptional customer experiences by resolving issues promptly and acting as a brand ambassador in-store and in the community.
  • •Recruit, onboard, and coach team members to foster a collaborative culture and build a talent pipeline aligned with brand vision.
  • •Support omni-channel and digital engagement, including virtual shopping and clienteling, leveraging social media trends.
  • •Oversee operational excellence including compliance, scheduling, payroll and HR processes, loss prevention, and visual merchandising standards.

Pay and Benefits

Salary: USD 18.5 - 38.25
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred (education and experience combined considered).
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems, with knowledge of omni-channel services and clienteling strategies.
Experience:1+ years
Skills:Customer focusCommunicationProblem-solvingConflict resolutionLeadership
Languages:English
Tech Stack:Microsoft OfficeOmni-channelClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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