Client Advisor (Christmas Casual) (Melbourne, , AU)

Burberry
Melbourne
Workplace: OnsiteSeasonalFunction: SalesSkills: ["Clienteling","Client engagement","Communication","Teamwork","Presentation"]

Build relationships with new and existing clients by delivering a personalized, luxury in-store experience that drives sales and commercial KPIs. Use brand storytelling to inspire clients, provide expert styling and product knowledge, and manage the full client journey from discovery to closing. Support store operations by maintaining luxury standards, assisting with inventory and stockroom tasks, and following company procedures to achieve guest experience targets.

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FursaFursa
Burberry
Burberry
2 days ago

Client Advisor (Christmas Casual) (Melbourne, , AU)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Build relationships with new and existing clients by delivering a personalized, luxury in-store experience that drives sales and commercial KPIs. Use brand storytelling to inspire clients, provide expert styling and product knowledge, and manage the full client journey from discovery to closing. Support store operations by maintaining luxury standards, assisting with inventory and stockroom tasks, and following company procedures to achieve guest experience targets.
Location: Melbourne
Workplace: Onsite
Employment Type: Seasonal
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Meet and exceed individual and store sales KPIs, using storytelling to inspire clients and drive desire for Burberry.
  • •Provide luxury service and demonstrate expertise in product, fashion, and styling throughout the client journey.
  • •Follow up efficiently and deliver after-sales services to maintain client relationships.
  • •Contribute to store operations by maintaining luxury standards front and back of house, including inventory management and stockroom maintenance when required.
  • •Build meaningful client relationships via appointment-based service, support loyalty and incremental purchases, and retain clients through regular outreach.

Key Requirements

  • •A proven track record of delivering sales and exceeding targets.
  • •Previous experience in Clientelling.
  • •Strong interest in fashion, art and culture, with strong product knowledge.
  • •Good understanding of store retail operations and competitor products.
  • •Fluent in the local language; English proficiency desirable.
Skills:ClientelingClient engagementCommunicationTeamworkPresentation
Languages:English

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn