9 hours ago

Customer Service Agent Part Time (Charleston, SC, US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Interact with airline customers in a courteous, friendly, and professional manner while handling airport operations. Process passenger tickets (issue, reissue, refund), manage flight reservations, support check-in and boarding activities, and handle baggage transactions. Coordinate accommodations for passengers when needed and assist special-needs customers, including unaccompanied minors. Use internal systems and complete required training while following DOT, FAA, and TSA regulations.

Location: Charleston, South Carolina

Workplace: Onsite

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Issue, reissue, and refund passenger tickets; book and confirm flight reservations.
•Support rebooking for oversold flights and irregular operations, and perform passenger check-in and seat assignment.
•Run boarding-related tasks, including operating gate reader/scanner, jetways/bridges, and making gate announcements.
•Handle passenger documents and baggage workflows, including validating international documents and processing kiosk transactions.
•Provide assistance for special-needs passengers, support emergency/security situations, and maintain regular on-site attendance.

Pay and Benefits

Salary: USD 20.23 hourly

Perks:Health InsuranceDentalVision401kPet InsuranceFlexible Spending

Key Requirements

•High school diploma or GED (or international equivalent).
•Must be authorized to work in the U.S.
•Applicable valid driver’s license (as required by local authorities).
•Must fulfill FAA criminal background checks for unescorted access privileges to airport security areas (SIDA), if applicable.
•Completion of a pre-employment drug screen, comprehensive background check, and/or fingerprinting (as required).

Education:High School

Skills:Customer serviceCommunicationAttention to detailProfessionalism

Licenses:Driver’s license

Tech Stack:SabrePassenger Service SystemGate reader/scannerKiosks

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Airlines Group

Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.

Industry: Airlines

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Fort Worth, United States

Founded: 1926

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

American Airlines Group

9 hours ago

Customer Service Agent Part Time (Charleston, SC, US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Charleston, South Carolina

Workplace: Onsite

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Issue, reissue, and refund passenger tickets; book and confirm flight reservations.
•Support rebooking for oversold flights and irregular operations, and perform passenger check-in and seat assignment.
•Run boarding-related tasks, including operating gate reader/scanner, jetways/bridges, and making gate announcements.
•Handle passenger documents and baggage workflows, including validating international documents and processing kiosk transactions.
•Provide assistance for special-needs passengers, support emergency/security situations, and maintain regular on-site attendance.

Pay and Benefits

Salary: USD 20.23 hourly

Perks:Health InsuranceDentalVision401kPet InsuranceFlexible Spending

Key Requirements

•High school diploma or GED (or international equivalent).
•Must be authorized to work in the U.S.
•Applicable valid driver’s license (as required by local authorities).
•Must fulfill FAA criminal background checks for unescorted access privileges to airport security areas (SIDA), if applicable.
•Completion of a pre-employment drug screen, comprehensive background check, and/or fingerprinting (as required).

Education:High School

Skills:Customer serviceCommunicationAttention to detailProfessionalism

Licenses:Driver’s license

Tech Stack:SabrePassenger Service SystemGate reader/scannerKiosks

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Airlines Group

Industry: Airlines

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Fort Worth, United States

Founded: 1926

Website LinkedIn