Account Manager
Farfetch
Tokyo
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 3-4 yearsSkills: ["Relationship building","Negotiation","Analytical thinking","Communication","Prioritization"]Build synergy between online and offline fashion retail by partnering with boutique merchants and coaching them on how to leverage Farfetch. Drive boutique sales performance, optimize online stock offers, manage markdown planning, and ensure adherence to promotions and activities. Run business reviews to uncover growth opportunities and support seasonal forecasting. Improve service quality by tracking daily KPIs across order processing, shipment timelines, pricing, and inventory accuracy.

