Reservation Manager (Syria, SY)

Power International Holding
Syria
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Agility","AI Fluency","Leadership","Quality","Resilience"]

Oversee the hotel reservation department to maximize room occupancy and revenue. Develop reservation strategies aligned with hotel sales and marketing goals, manage bookings and escalations, and optimize pricing, availability, and distribution across OTAs and GDS partners. Use reservation and market analytics to shape promotions, improve guest satisfaction, and maintain accurate data. Lead, train, and supervise reservation staff while ensuring service standards and performance improvements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Power International Holding
Power International Holding
2 days ago

Reservation Manager (Syria, SY)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Oversee the hotel reservation department to maximize room occupancy and revenue. Develop reservation strategies aligned with hotel sales and marketing goals, manage bookings and escalations, and optimize pricing, availability, and distribution across OTAs and GDS partners. Use reservation and market analytics to shape promotions, improve guest satisfaction, and maintain accurate data. Lead, train, and supervise reservation staff while ensuring service standards and performance improvements.
Location: Syria
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Develop and implement strategies to maximize room occupancy and revenue in alignment with hotel sales and marketing objectives.
  • •Oversee the reservation department, supervising reservation agents and ensuring efficient handling of bookings, modifications, and cancellations.
  • •Monitor availability, rates, and inventory, adjusting pricing strategies and distribution channels to optimize revenue and occupancy.
  • •Analyze reservation trends and market demand, and collaborate with sales and marketing to launch promotional campaigns, packages, and offers.
  • •Manage OTAs, GDS, and distribution partners; ensure reservation data accuracy; train staff; and resolve escalated guest inquiries and complaints.

Key Requirements

  • •8+ years working experience, including 5+ years relevant experience, with GCC experience as a plus.
  • •Proficiency in hotel reservation systems and booking platforms to manage bookings, modifications, and cancellations.
  • •Strong analytical skills to assess reservation trends, market demand, and competitor activity for pricing and promotions.
  • •ERP knowledge preferably SAP functional skills are required.
  • •Leadership and communication skills to supervise reservation agents and liaise with guests, sales teams, and distribution partners.
Experience:8+ yearsHospitalityHotel reservations
Education:Bachelor's in Hospitality or Hotel Management
Skills:AgilityAI FluencyLeadershipQualityResilience
Tech Stack:SAPERPGDSOTAs

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website