Motorola Solutions

2 months ago

FM Core & Control Room Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Provide 2nd line telecom engineering support for Core & Control Room alarms in the NOC, driving fault resolution within defined SLAs. Collaborate with 2nd/3rd line teams, create knowledge documents, and support proactive tooling. Travel within Norway and on-call rotation to ensure continuous service availability.

Location: Oslo

Workplace: Onsite

Employment Type: Full time

Key Responsibilities

•Provide 2nd Line technical support to the NOC relating to Core & Control Room alarms and customer received reports of failed services.
•Provide input into the creation of knowledge documents and procedures to ensure that the end users receive optimal service.
•Ensure owned tickets are updated regularly and liaise with MSI 2nd and 3rd line technical support teams for resolution.
•Be the technical point of contact interfacing with customers and internal stakeholders, and contribute to fault investigation and trend analysis.
•Be prepared to travel within Norway at short notice and participate in a 4/5 weekly on-call rota to provide 24/7 support.

Travel: Low travel

Key Requirements

•Engineering degree in Telecommunication or similar, or relevant work experience in a similar role
•Technically skilled within Telecommunication (BTS, transmission, radio interface, core knowledge)
•Sound knowledge of TETRA technology
•ITIL experience and experience with trouble ticketing systems
•Security clearance to Norwegian SECRET/HEMMELIG level or higher is required

Experience:TelecommunicationsNOCTelecom operations

Education:Bachelor's

Skills:CommunicationTeamworkProblem-solvingStress managementPrioritization

Licenses:Driving Licence (category B)

Tech Stack:BTSTransmissionRadio interfaceCore knowledgeTETRAITILTicketing systems

Eligibility

Security Clearance:ConfidentialSecret

Company Brief

Motorola Solutions

Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn

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Motorola Solutions

2 months ago

FM Core & Control Room Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Oslo

Workplace: Onsite

Employment Type: Full time

Key Responsibilities

•Provide 2nd Line technical support to the NOC relating to Core & Control Room alarms and customer received reports of failed services.
•Provide input into the creation of knowledge documents and procedures to ensure that the end users receive optimal service.
•Ensure owned tickets are updated regularly and liaise with MSI 2nd and 3rd line technical support teams for resolution.
•Be the technical point of contact interfacing with customers and internal stakeholders, and contribute to fault investigation and trend analysis.
•Be prepared to travel within Norway at short notice and participate in a 4/5 weekly on-call rota to provide 24/7 support.

Travel: Low travel

Key Requirements

•Engineering degree in Telecommunication or similar, or relevant work experience in a similar role
•Technically skilled within Telecommunication (BTS, transmission, radio interface, core knowledge)
•Sound knowledge of TETRA technology
•ITIL experience and experience with trouble ticketing systems
•Security clearance to Norwegian SECRET/HEMMELIG level or higher is required

Experience:TelecommunicationsNOCTelecom operations

Education:Bachelor's

Skills:CommunicationTeamworkProblem-solvingStress managementPrioritization

Licenses:Driving Licence (category B)

Tech Stack:BTSTransmissionRadio interfaceCore knowledgeTETRAITILTicketing systems

Eligibility

Security Clearance:ConfidentialSecret

Company Brief

Motorola Solutions

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn