FM Core & Control Room Engineer

Motorola Solutions
Oslo
Workplace: OnsiteFull timeFunction: OtherEducation: bachelorsSkills: ["Communication","Teamwork","Problem-solving","Stress management","Prioritization"]

Provide 2nd line telecom engineering support for Core & Control Room alarms in the NOC, driving fault resolution within defined SLAs. Collaborate with 2nd/3rd line teams, create knowledge documents, and support proactive tooling. Travel within Norway and on-call rotation to ensure continuous service availability.

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Motorola Solutions
Motorola Solutions
4 months ago

FM Core & Control Room Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 34 days agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Provide 2nd line telecom engineering support for Core & Control Room alarms in the NOC, driving fault resolution within defined SLAs. Collaborate with 2nd/3rd line teams, create knowledge documents, and support proactive tooling. Travel within Norway and on-call rotation to ensure continuous service availability.
Location: Oslo
Workplace: Onsite
Employment Type: Full time

Key Responsibilities

  • •Provide 2nd Line technical support to the NOC relating to Core & Control Room alarms and customer received reports of failed services.
  • •Provide input into the creation of knowledge documents and procedures to ensure that the end users receive optimal service.
  • •Ensure owned tickets are updated regularly and liaise with MSI 2nd and 3rd line technical support teams for resolution.
  • •Be the technical point of contact interfacing with customers and internal stakeholders, and contribute to fault investigation and trend analysis.
  • •Be prepared to travel within Norway at short notice and participate in a 4/5 weekly on-call rota to provide 24/7 support.
Travel: Low travel

Key Requirements

  • •Engineering degree in Telecommunication or similar, or relevant work experience in a similar role
  • •Technically skilled within Telecommunication (BTS, transmission, radio interface, core knowledge)
  • •Sound knowledge of TETRA technology
  • •ITIL experience and experience with trouble ticketing systems
  • •Security clearance to Norwegian SECRET/HEMMELIG level or higher is required
Experience:TelecommunicationsNOCTelecom operations
Education:Bachelor's
Skills:CommunicationTeamworkProblem-solvingStress managementPrioritization
Licenses:Driving Licence (category B)
Tech Stack:BTSTransmissionRadio interfaceCore knowledgeTETRAITILTicketing systems

Eligibility

Security Clearance:ConfidentialSecret

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
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Glassdoor: 3.7
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