Renewal Coordinator

DocuSign
Egypt
Workplace: RemoteFull timeFunction: Executive & General ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Negotiation","Strategic mindset","Process management","Financial acumen","Organization"]

Own and execute a portfolio of renewal contracts for an assigned territory, using strong SaaS contracting knowledge to minimize attrition and secure favorable renewal terms. Drive account growth by identifying incremental opportunities, maintain a rolling forecast, and communicate renewal risk. Partner with Account Executives, Customer Success, Pricing, Legal, Revenue Operations, and Product Management to deliver renewal and bookings targets while protecting customer trust.

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DocuSign
DocuSign
1 month ago

Renewal Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Closed
Reposted: similar role first listed 3 months ago

Job Summary

Own and execute a portfolio of renewal contracts for an assigned territory, using strong SaaS contracting knowledge to minimize attrition and secure favorable renewal terms. Drive account growth by identifying incremental opportunities, maintain a rolling forecast, and communicate renewal risk. Partner with Account Executives, Customer Success, Pricing, Legal, Revenue Operations, and Product Management to deliver renewal and bookings targets while protecting customer trust.
Location: Egypt
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Own and execute a portfolio of renewal contracts in an assigned territory.
  • •Implement win/win negotiation strategies for high-quantity renewals to enhance contract value.
  • •Increase account growth by identifying incremental opportunities during contract renewal.
  • •Maintain and update a rolling forecast and communicate renewal risk to internal resources for resolution strategies.
  • •Collaborate cross-functionally (Account Executives, Customer Success, Pricing, Legal, Revenue Operations, Product Management) and follow best practices (Opportunity Management, CRM Hygiene, Quotes and Forecasting) to achieve targets.

Key Requirements

  • •Eligible to work in Egypt and hold a bachelor’s degree.
  • •Fluent in written and spoken French and English.
  • •3+ years of experience in Renewal Management, Account Management, or Customer Success, ideally in SaaS.
  • •Strong negotiation skills to drive contracts to completion on time and protect customer trust.
  • •Experience with quota-carrying roles and strong process management, financial acumen, and renewal-cycle ownership.
Experience:3+ yearsSaaSContract renewalsCustomer success
Education:Bachelor's
Skills:NegotiationStrategic mindsetProcess managementFinancial acumenOrganization
Languages:FrenchEnglish

Company Brief

DocuSign
Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.
Industry: LegalTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2003
Glassdoor
Glassdoor: 3.6
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