Principal Process Manager - Network Product Well Managed

Discover Financial
Richmond, Virginia, Chicago, Illinois
Workplace: OnsiteFull timeUSD 98,900 - 124,300 annuallyFunction: Communications, PR & CommunityExperience: 1+ yearsEducation: high_schoolSkills: ["Cross-functional collaboration","Peer leadership","Mentoring","Risk identification","Continuous improvement"]

Own process management for Transaction Processing risk initiatives, serving as the primary subject-matter expert and single point of contact for assessments, testing, audits, and regulatory requests. Bridge product, tech, and risk teams to align on priorities and drive execution. Provide oversight of controls, proactively escalate risks, and lead remediation. Design and continuously improve process workflows and documentation to maintain audit readiness and on-time execution.

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Discover Financial
Discover Financial
2 weeks ago

Principal Process Manager - Network Product Well Managed

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Job Summary

Own process management for Transaction Processing risk initiatives, serving as the primary subject-matter expert and single point of contact for assessments, testing, audits, and regulatory requests. Bridge product, tech, and risk teams to align on priorities and drive execution. Provide oversight of controls, proactively escalate risks, and lead remediation. Design and continuously improve process workflows and documentation to maintain audit readiness and on-time execution.
Location: Richmond, Virginia, Chicago, Illinois
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Bridge technical, product, and risk teams to align on priorities and drive collective decision-making.
  • •Serve as the single point of contact for assessments, testing, audits, and regulatory requests.
  • •Provide oversight for essential controls and audits, including proactive risk identification, monitoring, and timely remediation.
  • •Design, optimize, and maintain process workflows and formal L2 documentation for continuous audit readiness.
  • •Establish team standard work and lead continuous improvement initiatives to reduce operational inefficiencies and manual overhead.

Pay and Benefits

Salary: USD 98,900 - 124,300 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of process management or risk experience.
  • •Bachelor’s Degree or military experience.
  • •Lean, Agile, Six Sigma, Business Process Management, or Project Management certification.
  • •At least 2 years of experience in Compliance or Risk Management, and at least 2 years of experience in Process Management.
Experience:1+ years
Education:High School
Skills:Cross-functional collaborationPeer leadershipMentoringRisk identificationContinuous improvement
Certifications:LeanAgileSix SigmaBusiness Process ManagementProject Management certification

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn