Store Manager - The Mall at Green Hills (Nashville, TN, US)

Pandora Group
Nashville
Workplace: OnsiteFull timeUSD 55,200 - 69,000Function: OtherExperience: 3-5 yearsSkills: ["Leadership","Communication","Coaching","Analytical thinking","Team building"]

Lead store operations and deliver exceptional customer experiences on the sales floor. Coach and manage Assistant Store Managers, Sales Leads, and Sales Associates while driving sales performance, KPIs, and brand loyalty. Ensure visual merchandising and operational processes are executed on time, provide real-time coaching and feedback, and partner with the Divisional Sales Manager and HR to address performance and policy issues. Build talent through recruiting, retention, and succession planning.

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Pandora Group
Pandora Group
1 day ago

Store Manager - The Mall at Green Hills (Nashville, TN, US)

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Last checked: 15 hours agoStatus: Live

Job Summary

Lead store operations and deliver exceptional customer experiences on the sales floor. Coach and manage Assistant Store Managers, Sales Leads, and Sales Associates while driving sales performance, KPIs, and brand loyalty. Ensure visual merchandising and operational processes are executed on time, provide real-time coaching and feedback, and partner with the Divisional Sales Manager and HR to address performance and policy issues. Build talent through recruiting, retention, and succession planning.
Location: Nashville
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Fully immerse in the Pandora brand, culture, and product to deliver exceptional customer experiences.
  • •Coach and manage Assistant Store Managers, Sales Leads, and Sales Associates to drive sales and KPI performance.
  • •Set and exceed individual and store sales goals through genuine customer connections and product knowledge.
  • •Implement visual merchandising directives and ensure efficient operational processes with continuous talent development.
  • •Partner with the Divisional Sales Manager and Human Resource team to identify and resolve performance issues and policy violations.

Pay and Benefits

Salary: USD 55,200 - 69,000
Perks:Health InsuranceDentalVision401kPaid Holidays

Key Requirements

  • •3-5 years of experience as a Store Manager in a high-performance selling environment.
  • •Results-oriented leadership with strong communication skills, both written and verbal.
  • •Ability to connect with people at all levels and drive positive results through analytical thinking.
  • •Experience recruiting, retaining, and developing teams, including succession planning and internal mobility.
  • •Knowledge of Microsoft Office 365 Suite and retail point of sale systems, plus ability to meet schedule and physical requirements.
Experience:3-5 yearsRetailLuxury retail
Skills:LeadershipCommunicationCoachingAnalytical thinkingTeam building
Tech Stack:Microsoft Office 365Microsoft Office 365 SuiteRetail point of sale systemsLinkedIn learning

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website