Senior Data Scientist, Customer Conversion

CarMax
Richmond
Workplace: OnsiteFull timeUSD 106,000 - 159,000 annuallyFunction: Data Science & Machine LearningExperience: 1-2 yearsSkills: ["Verbal communication","Written communication","Project management","Teamwork","Results focus"]

Develop and maintain ML/AI models and analytical frameworks that improve CarMax customers’ buying journey and support experiences. Partner with software engineers to deploy algorithms, evaluate production model performance, and design experiments to gather data for ongoing improvement. Work with Product and Operations teams to identify new use cases and translate evidence-based insights into measurable customer and operational impact.

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FursaFursa
CarMax
CarMax
2 months ago

Senior Data Scientist, Customer Conversion

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Develop and maintain ML/AI models and analytical frameworks that improve CarMax customers’ buying journey and support experiences. Partner with software engineers to deploy algorithms, evaluate production model performance, and design experiments to gather data for ongoing improvement. Work with Product and Operations teams to identify new use cases and translate evidence-based insights into measurable customer and operational impact.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Entry level

Key Responsibilities

  • •Leverage CarMax’s machine learning cloud environment to design and develop statistical models and ML/AI algorithms impacting customer experience
  • •Partner with software engineers to deploy and maintain algorithms
  • •Assess performance of production models and identify opportunities for improvement
  • •Collaborate with cross-functional teams to explore new algorithm use cases and create customer experiences
  • •Design tests and develop data-collection strategies to improve algorithm performance

Pay and Benefits

Salary: USD 106,000 - 159,000 annually
Equity and Bonus:Equity
Perks:Paid LeavePaid SickPaid Holidays

Key Requirements

  • •1-2 years of experience developing and maintaining ML/AI models in a business setting
  • •Experience evaluating and assessing model performance for traditional ML algorithms and/or AI systems
  • •Design and analyze statistical tests
  • •Proficiency with Python and SQL (and other languages for large-scale analysis of numerical and textual data)
  • •Degree in Statistics, Data Science, or a related field
Experience:1-2 yearsMachine learningArtificial intelligenceData science
Education:
Skills:Verbal communicationWritten communicationProject managementTeamworkResults focus
Tech Stack:PythonSQLMachine learningArtificial intelligenceNatural language processingLarge language models

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn