3 months ago

Account Management Associate 客戶維運專員 (台北)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

manage and grow relationships with existing enterprise clients in Taipei, ensuring continued platform usage, delivering tailored logistics solutions, and driving revenue growth through account planning, issue resolution, and collaboration with internal teams.

Location: Taipei

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Maintain and grow relationships with existing enterprise clients, ensuring continued usage of the platform and increasing collaboration stickiness.
•Proactively understand client operations and provide suitable logistics solutions to increase orders and usage.
•Plan and execute account management strategies based on client usage data to drive revenue growth and value-added services.
•Handle daily client inquiries and major issues to ensure service quality and client satisfaction.
•Perform daily account management tasks and coordinate with internal teams to ensure service delivery quality and efficiency.

Pay and Benefits

Salary: 30,000 - 45,000 monthly

Key Requirements

•Target-driven with a strong revenue growth focus; able to consistently track and achieve goals.
•Excellent communication and relationship-building skills to understand needs and build trust with enterprise clients.
•Strong problem-solving abilities with a focus on ensuring a stable client experience.
•Ability to manage multiple client accounts simultaneously and prioritize work effectively.
•Proven experience in account management or customer success within a logistics or B2B context is a plus.

Experience:LogisticsEnterpriseB2B

Skills:CommunicationRelationship-buildingProblem-solvingMultitaskingGoal-oriented

Company Brief

Lalamove

On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.

Industry: Last Mile Delivery

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Hong Kong, Hong Kong

Founded: 2013

Website LinkedIn

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Lalamove

3 months ago

Account Management Associate 客戶維運專員 (台北)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Taipei

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Maintain and grow relationships with existing enterprise clients, ensuring continued usage of the platform and increasing collaboration stickiness.
•Proactively understand client operations and provide suitable logistics solutions to increase orders and usage.
•Plan and execute account management strategies based on client usage data to drive revenue growth and value-added services.
•Handle daily client inquiries and major issues to ensure service quality and client satisfaction.
•Perform daily account management tasks and coordinate with internal teams to ensure service delivery quality and efficiency.

Pay and Benefits

Salary: 30,000 - 45,000 monthly

Key Requirements

•Target-driven with a strong revenue growth focus; able to consistently track and achieve goals.
•Excellent communication and relationship-building skills to understand needs and build trust with enterprise clients.
•Strong problem-solving abilities with a focus on ensuring a stable client experience.
•Ability to manage multiple client accounts simultaneously and prioritize work effectively.
•Proven experience in account management or customer success within a logistics or B2B context is a plus.

Experience:LogisticsEnterpriseB2B

Skills:CommunicationRelationship-buildingProblem-solvingMultitaskingGoal-oriented

Company Brief

Lalamove

Industry: Last Mile Delivery

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Hong Kong, Hong Kong

Founded: 2013

Website LinkedIn