Personal Banker Associate II - Spanish Speaking Preferred

Fifth Third Bancorp
St. Petersburg
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Communication (verbal and written)","Sales","Customer-focused","Risk awareness","Professionalism"]

Become a Retail Personal Banker II by completing a 4–8 week onboarding and education program with rotations in Operations and Sales & Service, culminating in a certification. In this sales role, build customer relationships and drive deposit, loan, and fee-based service growth through consultative selling and Financial Needs Assessments. Use marketing tools to reach customers, support cross-selling for revenue goals, guide CSRs on sales/referrals, and follow risk and ethics policies to provide excellent customer experience.

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Fifth Third Bancorp
Fifth Third Bancorp
2 days ago

Personal Banker Associate II - Spanish Speaking Preferred

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Last checked: 5 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker II by completing a 4–8 week onboarding and education program with rotations in Operations and Sales & Service, culminating in a certification. In this sales role, build customer relationships and drive deposit, loan, and fee-based service growth through consultative selling and Financial Needs Assessments. Use marketing tools to reach customers, support cross-selling for revenue goals, guide CSRs on sales/referrals, and follow risk and ethics policies to provide excellent customer experience.
Location: St. Petersburg
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions.
  • •Use CAMP and other approved marketing tools to reach out to customers and schedule periodic financial reviews.
  • •Primarily cross-sell to existing customers and participate in outside sales activities, including business sales calls and community financial literacy events.
  • •Establish relationships with business partners (Mortgage, Small Business, Commercial and Investment) and refer customers as appropriate while consistently meeting production and customer experience goals.
Travel: Medium travel

Key Requirements

  • •Have a college degree or work experience with transferrable skills (or a combination of education and experience).
  • •Demonstrate ability to develop comfort with sales activities to acquire new customers and/or cross-sell to established customers.
  • •Demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •Demonstrate a working knowledge of Retail policies and procedures to use good judgment in making decisions.
  • •This role requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial industry
Skills:Communication (verbal and written)SalesCustomer-focusedRisk awarenessProfessionalism
Licenses:S.A.F.E. Act registration (NMLS)
Languages:Spanish

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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